Operations Article Archive



Marketing & Promotions

Chuy’s to Offer Dine-In Specials for National Taco Day

Chuy’s will offer dine-in food and drink specials at its restaurants nationwide on October 6 for National Taco Day. Guests who dress in a taco-inspired costume and post on social media using #ChuysTacoDay can receive a free entrée during the same visit. Guests can also add a crispy or soft ground beef taco for $1 […]

Melting Pot Announces ‘Fondue into Fall’ Menu

Melting Pot is welcoming the season with Fondue Into Fall, a new limited-time menu featuring cozy fall flavors made for sharing around the fondue pot. To complement the seasonal menu, Melting Pot is launching The Ultimate Fonduegiving Feast Giveaway, inviting guests to celebrate someone they’re thankful for with the chance to win  a VIP dinner […]

TGI Fridays Teams Up with ‘Family Feud’ for Restaurant Game Nights

TGI Fridays, where the world goes to celebrate, is teaming up with Family Feud, one of television’s most iconic game shows, to bring America’s favorite game directly to the dining table. Through November 9, Guests at participating TGI Fridays restaurants can play the official Family Feud 50th Anniversary game while enjoying their favorite menu items, […]

Huddle House Offering BOGO Deal for National Pancake Day

Pancakes are better when there’s someone across the table to share them with. This National Pancake Day, Huddle House is giving guests an extra reason to gather, dig in and make breakfast a little more special.  On Saturday, Sept. 26, guests who dine in at participating Huddle House locations can enjoy a buy one, get […]

Golden Corral Adds All-You-Can-Eat Wings for Limited Time

Golden Corral, the nation’s go-to buffet for variety and value, is adding All-You-Can-Eat Wings to the buffet for a limited time, with plenty to look forward to on game days.   Guests can enjoy returning Bone-In Buffalo Wings alongside NEW Boneless Buffalo Bites, with both available as part of the All-You-Can-Eat Wings lunch and dinner […]



Philanthropy

Firebirds Raises Over $5 Million for Alex’s Lemonade Stand Foundation

Firebirds Wood Fired Grill (“Firebirds”), the award-winning, polished-casual American restaurant and steakhouse, today announced it has surpassed $5 million raised for Alex’s Lemonade Stand Foundation (“ALSF”), the largest independent childhood cancer charity in the U.S. The milestone marks a significant chapter in the brand’s ongoing partnership with the nonprofit, which was originally founded by Alexandra […]

Patina Restaurant Group’s Orlando Restaurants Launch Campaign to Support Pediatric Cancer Awareness

This fall, Patina Restaurant Group’s Orlando restaurants at Disney Springs are proud to partner with Cookies for Kids’ Cancer for a two-month-campaign dedicated to raising awareness and support for pediatric cancer. From September 1 through October 31, Maria & Enzo’s, Enzo’s Hideaway and The Edison at Disney Springs will offer specialty desserts featuring a house-made ginger snap cookie. A […]

Lou Malnati’s Announces Third Annual Dessert to Donate Campaign

Lou Malnati’s Pizzeria is inviting guests to satisfy their sweet tooth while supporting a meaningful cause through its third annual Dessert to Donate campaign. Throughout September, Lou Malnati’s will donate $1 from every dessert purchased to the Lou Malnati’s Cancer Research Foundation, helping fund cancer research, patient care and family support services. The campaign is part […]

Grimaldi’s Announces Annual Campaign with No Kid Hungry

For the 14th consecutive year, Grimaldi’s Pizzeria is proud to announce its continued partnership with No Kid Hungry. Since 2013, Grimaldi’s annual campaigns have raised more than $1.4 million for No Kid Hungry.  Throughout the month of September, guests who donate to No Kid Hungry at Grimaldi’s Pizzeria restaurants nationwide will receive a promotional card that can be redeemed […]

Red Robin to Donate Portion of Kids’ Meal Proceeds to Families Impacted by Childhood Cancer

Red Robin Gourmet Burgers, Inc. is proud to announce a partnership with The Faris Foundation, a nonprofit organization dedicated to supporting children and families impacted by childhood cancer. To honor Childhood Cancer Awareness Month, a portion of the proceeds from all kids’ meals purchased at participating U.S. Red Robin restaurants in September will be donated to […]

Topgolf and Special Olympics Commit $1.5M to Growing Opportunities for Athletes with Intellectual Disabilities

Topgolf and Special Olympics announced an expanded three-year, $1.5 million commitment to grow inclusive golf opportunities for athletes with intellectual disabilities worldwide. The continued investment delivers on a partnership launched in 2023 that provides Special Olympics golfers free weekly access to Topgolf venues around the world and comes as the organizations prepare for the largest […]



Restaurant Design

New Book Celebrates New York City’s Greatest Diners and Luncheonettes

For more than a century, New York City’s Mom & Pop diners and luncheonettes have been serving the melting pot, piping fresh and hot. Under the warm glow of neon lights, local landmarks like the Lexington Candy Shop and La Bonbonniere offer an escape from the frenetic pace of daily life, while others like Tom’s […]

Wisconsin Dells Opens First Fantasy-Themed Resort with 5 Dining Venues

Dellshire Resort, the newest resort in Wisconsin Dells, is now open, introducing a new kind of immersive resort experience to the destination. The area’s first new build resort in more than two decades, Dellshire blends medieval fantasy-inspired storytelling with the refined comfort of an upscale Midwest retreat. Whether visiting as a family, couple, or group, Dellshire Resort offers a travel experience where themed environments, […]


Labor & Employees

Cracker Barrel Names Former NFL Player Taylor Lewan ‘Chief Pancake Officer’

Cracker Barrel has named former Tennessee Titans offensive tackle Taylor Lewan its first “Chief Pancake Officer” for a campaign calling for pancake blocks to be recognized as an official football statistic. The “Make Pancake Blocks Official” campaign plays on the football term for a block that knocks a defender to the ground. Beginning September 21, […]

Shula’s Restaurant Group Announces Dave Shula as President

Shula’s Restaurant Group announces Dave Shula as President, returning the longtime company leader to the role as the restaurant group enters its next phase of growth. Shula, the eldest son of Pro Football Hall of Fame Coach Don Shula, previously served as president for nearly 20 years and will lead the organization as it expands […]

Hilton McLean Tysons Corner Appoints Daniel Sosa Director of Culinary

Hilton McLean Tysons Corner is pleased to announce the appointment of Daniel Sosa as director of culinary. In this elevated role, Sosa will oversee the hotel’s culinary operations while driving menu development and leading the culinary team. He will also serve as a liaison between the hotel and Hilton’s culinary innovation team. Most recently, he […]

The Village Dallas Appoints Chef Eduardo Osorio Culinary Director

The Village Dallas announces the appointment of Chef Eduardo Osorio as Culinary Director, expanding his leadership across the iconic Dallas community’s collection of restaurants, bars and entertainment destinations. In his new role, Osorio will oversee the culinary direction of Meridian, Over Under, Village Beach Club, Anise, Buzz & Bustle and future food and beverage initiatives throughout The Village. […]


Sustainability

Dine Brands Releases 2025 Business Responsibility Report

Dine Brands Global, Inc., the parent company of Applebee’s Neighborhood Grill + Bar, Fuzzy’s Taco Shop, and IHOP restaurants, today released its 2025 Business Responsibility Report. The report reflects the continued evolution of Dine’s Business Responsibility strategy, highlighting progress and ongoing initiatives across its four strategic pillars and demonstrating how the company is strengthening performance, resilience, and […]

Hospeco Brands Group Expands Sustainable Restroom Solutions for Hospitality Industry

In the past decade-plus, sustainability initiatives have become increasingly important in the hospitality sector, including seeking green certifications and sustainability reporting. Hospeco Brands Group offers a full line of green products for hospitality, including toilet seat covers made from recycled material. Hospeco Brands Group’s Rest Assured seat covers are Green Seal-certified to support sustainability goals. They are made […]



Deliverect and Bounteous Announces Partnership to Integrate Their Platforms

Deliverect, a global restaurant technology company, and Bounteous, an AI services firm, announced today a strategic partnership to integrate their platforms and help restaurant and convenience brands deliver scalable, first-party digital ordering experiences.  Together, the companies enable brands to deliver personalized digital experiences while streamlining operations across carryout, delivery, dine-in, drive-thru, catering, and other ordering […]

Square Expands Partnership with OpenTable

Square announced an expanded, preferred partnership with OpenTable, a global leader in restaurant tech, bringing reservations, payments, and guest data together in one connected view. Restaurants have historically managed reservation and transaction data across separate systems, making it difficult to oversee the full customer journey. By building together, the integration further connects OpenTable’s powerful guest […]