Operations Article Archive

Sauce, a leading first-party ordering, delivery and retention platform for restaurants, today announced a strategic partnership with Grubhub, a leading U.S. food-ordering and delivery marketplace. Through the partnership, Sauce will become a direct ordering and delivery partner available to Grubhub merchants, enabling restaurants to support direct sales while leveraging Grubhub’s nationwide delivery network for fulfillment. […]

Home Run Inn Pizza, the iconic Chicago pizza brand known for bringing its tavern-style pizza from its restaurants to freezer aisles across the country, is launching a new integrated marketing campaign to drive awareness and demand for its growing CPG offering in key markets nationwide.  The campaign is led by a set of new television […]

Ford’s Garage is recognizing National First Responders Day on Wednesday, October 28, with a complimentary meal offer for eligible first responders at participating restaurants nationwide. Law enforcement officers, firefighters, emergency rescue personnel, dispatchers, and emergency room doctors and nurses can receive a free American Standard Burger entrée or up to $16 off another entrée of […]

Sport entertainment leader, Topgolf has announced a multi-year partnership with John Daly, that will see the two-time Major winner take part in a number of activities at venues around the U.S., bringing his larger-than-life personality and fan-favorite appeal into the Topgolf experience. The partnership builds on Daly’s appearances at Topgolf’s venue in Augusta in 2026 during the […]

Metro Diner is celebrating National Pumpkin Day on October 26 and Halloween with a lineup of seasonal pumpkin-inspired dishes, including pancakes, waffles, and bread pudding. The limited-time offerings feature pumpkin and warm fall spices, along with toppings such as cream cheese icing, candied pecans, and cinnamon butter. Metro Diner serves its breakfast menu all day, […]

Last year, a postseason Grand Slam turned into a nationwide giveaway when Denny’s served up free breakfasts to fans across the country. Now, America’s Diner is stepping back up to the plate with an even bigger promise: if a triple play is turned by either team during the 2026 Baseball Championship Series (October 23–31), every U.S. […]

Marlow’s Tavern, the Woodall, and Sterling Culinary Management welcomed golfers to the 28th Annual Golf Tournament benefiting Sterling Futures Foundation on Monday, Oct. 12, 2026, at Country Club of Roswell. The four-person scramble brought supporters together for a full day on the course, followed by an after-party, awards, and a silent auction, all supporting the foundation’s work in […]

The Boiling Crab, the nation’s go-to destination for Louisiana-style Cajun seafood boils, is turning its dining rooms into fundraising engines for pediatric cancer research once again. Now in its third consecutive year, the seafood chain is teaming up with the National Pediatric Cancer Foundation (NPCF) throughout Childhood Cancer Awareness Month, aiming to build on the […]

Hard Rock International has launched its 27th annual PINKTOBER campaign for October, which is Breast Cancer Awareness Month. The global initiative runs throughout the month, uniting guests, team members and communities worldwide. It supports cancer awareness, research and patient services. Underscoring its commitment to the principles “Love All Serve All” and “All Is One,” Hard Rock […]

Denny’s and its franchise owners, restaurant teams, and Guests presented more than $1.24 million to Cookies for Kids’ Cancer during Childhood Cancer Awareness Month, a 30% increase over the Brand’s inaugural systemwide campaign last year. With total support now approaching $4 million since 2011, Denny’s is calling on restaurant brands across the industry to join […]

Today, America’s Diner opened nominations for Denny’s Heroes: A Grand Slam Thank You, a nationwide search for stories of generosity, resilience, leadership, and service that have changed lives or made communities stronger. Every town has a hero who never stops showing up. The teacher who keeps snacks in her desk because she knows which kids […]

Firebirds Wood Fired Grill (“Firebirds”), the award-winning, polished-casual American restaurant and steakhouse, today announced it has surpassed $5 million raised for Alex’s Lemonade Stand Foundation (“ALSF”), the largest independent childhood cancer charity in the U.S. The milestone marks a significant chapter in the brand’s ongoing partnership with the nonprofit, which was originally founded by Alexandra […]

For more than a century, New York City’s Mom & Pop diners and luncheonettes have been serving the melting pot, piping fresh and hot. Under the warm glow of neon lights, local landmarks like the Lexington Candy Shop and La Bonbonniere offer an escape from the frenetic pace of daily life, while others like Tom’s […]

Dellshire Resort, the newest resort in Wisconsin Dells, is now open, introducing a new kind of immersive resort experience to the destination. The area’s first new build resort in more than two decades, Dellshire blends medieval fantasy-inspired storytelling with the refined comfort of an upscale Midwest retreat. Whether visiting as a family, couple, or group, Dellshire Resort offers a travel experience where themed environments, […]

Launch Family Entertainment (Launch), a premier indoor family entertainment concept, has named John Palumbo Vice President of Franchise Development as the brand strengthens its leadership team and advances its national growth strategy. Palumbo brings nearly two decades of franchise development experience and an early-career foundation in sports and recreation operations. He began his career in athletic administration […]

Thompson Austin and tommie Austin are pleased to announce the appointment of Sergio Ledesma as executive chef of Arriba Abajo Rooftop Cantina, the hotels’ signature rooftop restaurant. Located on the fourth floor of Thompson Austin, just steps from the city’s famed Sixth Street, Arriba Abajo pairs sweeping views of the downtown skyline with vibrant Mexican […]

Tom’s Watch Bar, the ultimate destination for sports viewing and entertainment, today announced the appointment of Shannon McNiel as Chief Executive Officer, effective immediately. McNiel, previously co-CEO and an experienced operator who has led the brand since November 2024 in close partnership with co-CEO Brooks Schaden, will now lead a critical stage of growth for […]

Aria has named Elissa Hayward executive pastry chef, adding another creative voice to a team where ideas already move between the kitchen, pastry, bar, and wine programs. Hayward reunites with executive chef Austin Goetzman, with whom she previously worked at Lazy Betty, and joins bar lead Eric Simpkins and lead sommelier and assistant general manager […]

From a working barn to celebrated culinary destination, White Barn Inn, Auberge Collection has spent more than five decades evolving alongside the landscape that surrounds it. Once home to livestock, horses and chickens – and later used as an ice creamery – the historic barn was restored in 1973 and transformed into White Barn Inn […]

KNEAD Hospitality + Design has announced that Chef Juan Pablo Loza has joined Mi Vida as Culinary Director. This is the first menu change of its kind for both KNEAD and Mi Vida since opening in 2018 as the group continues its ongoing market expansion with locations across Washington, D.C., Philadelphia, and Virginia Beach.  The […]

Dine Brands Global, Inc., the parent company of Applebee’s Neighborhood Grill + Bar, Fuzzy’s Taco Shop, and IHOP restaurants, today released its 2025 Business Responsibility Report. The report reflects the continued evolution of Dine’s Business Responsibility strategy, highlighting progress and ongoing initiatives across its four strategic pillars and demonstrating how the company is strengthening performance, resilience, and […]

In the past decade-plus, sustainability initiatives have become increasingly important in the hospitality sector, including seeking green certifications and sustainability reporting. Hospeco Brands Group offers a full line of green products for hospitality, including toilet seat covers made from recycled material. Hospeco Brands Group’s Rest Assured seat covers are Green Seal-certified to support sustainability goals. They are made […]

Restaurant operators have spent decades trying to solve one of the industry’s most persistent problems: every time a server leaves, valuable knowledge leaves with them. According to the U.S. Bureau of Labor Statistics, there are approximately 2.3 million servers working in restaurants today, yet every year more than 423,000 positions must be filled, creating a […]

Bridg, a PAR Technology Corporation company, today announced significant enhancements to its identity resolution platform, including a rebuilt proprietary identity graph, advanced matching capabilities, and a modernized data foundation behind PAR Intelligence, PAR’s agentic intelligence layer. Its multi-source graph contains 255 million verified U.S. consumer identities, representing more than 90% of the U.S. adult population. […]