CEO Andy Diamond discusses shifting seafood sourcing strategies, managing volatile crab prices, and protecting restaurant profitability without passing higher costs on to customers.

Alaska’s snow crab supply is tightening again, and that’s creating another challenge for seafood restaurants already navigating unpredictable costs and availability.

The state’s snow crab quota for the 2026–27 season dropped roughly 45 percent, from 9.3 million pounds to 5.1 million pounds. Meanwhile, increased quotas for Tanner and red king crab are giving operators alternatives as they evaluate purchasing decisions and menu pricing.

Angry Crab Shack, which operates 28 restaurants across the U.S. and U.K., has been preparing for these fluctuations by expanding its sourcing relationships, securing longer-term purchasing agreements, and offering alternative crab varieties. The company has also kept its seafood boil prices unchanged for the past 18 months despite volatility in the market.

FSR magazine spoke with Angry Crab Shack president and CFO Andy Diamond about navigating seafood shortages, protecting franchisee profitability, maintaining value for customers, and preparing for continued uncertainty in 2027.

1. Alaska’s snow crab quota has dropped roughly 45 percent this season. What does that reduction mean for Angry Crab Shack, and how are you preparing for potential supply shortages and price increases? 

     Though numbers for snow crab look different in Alaska this upcoming season, it’s not entirely unexpected as numerous closures have affected the fisheries since 2021. In 2022, for instance, Bering Sea snow crabs were designated as “overfished,” prompting a two-year closure for the fishery.  Though now reopened, the shifts in Alaska’s snow crab fisheries led Angry Crab Shack to turn to fisheries in Newfoundland, Canada, which operate under an entirely different fishing season from Alaska, beginning in April instead of October. In 2026, the Canadian fisheries caught 61,000 tons, or 134 million pounds of snow crab, which helped Angry Crab Shack secure a consistent supply and lock in prices until February 2027.  The quota was reduced 3 percent from 2025 and if in April, the Newfoundland snow crab fisheries’ quotas go down, I think there will be enough snow crab, plus the increased availability of Tanner [crab], to meet our demand, provided you’re giving yourself options and you’re planning ahead. 

    2. How has Angry Crab Shack’s seafood sourcing strategy evolved in recent years as crab availability and pricing have become more unpredictable? What role are direct supplier relationships and longer-term purchasing agreements playing in protecting the business? 

     In the past, we approved all purchases of volatile seafood items, but over the past few years Angry Crab Shack has taken control over procurement of shrimp, snow crab, and king crab.  We now handle all supplier contact, process all bids from suppliers, and have more control over pricing for all markets.  We are still able to control overall pricing by utilizing master sales agreements (MSAs) with the firm’s main supplier and distributor, Houston, Texas based wholesale distributor Sysco. It’s a benefit we pass on to our potential franchise partners. When buying a franchise, you’re simply not purchasing the name, the recipes and operational system, you’re buying down your risk by benefiting from the purchasing power of a national brand verses a single unit restaurant.  

     3. With Tanner crab quotas nearly tripling and red king crab quotas rising, are you considering shifting more of your purchasing toward those varieties? What factors determine whether an alternative is financially viable and appealing to customers?  

    Angry Crab Shack has been selling a species of Tanner crab called Bairdi for the past several years.  Called queen crab on our menu, it has been a great option for crab lovers that prefer a higher level of snow crab than opilio but do not want to pay premium prices for king crab.  Our queen Crab’s menu price is about 10% higher than our opilio snow crab but about half the price as our jumbo Alaskan king crab legs.  Queen crab has a firmer texture compared to snow and is sweater in taste, and while it has a lower meat-to-shell ratio, it is the better value-to-cost. 

    4.  Crab is a defining part of Angry Crab Shack’s identity. How much flexibility do you have to raise menu prices when seafood costs increase, and at what point do you risk driving customers away? 

     Providing value to our guests is Angry Crab Shack’s top priority when costing out our menu.  When the Alaska Department of Fish and Game (ADF&G) recently released total allowable catch (TAC) numbers for king, Tanner, and snow crab for the 2026-27 season, with snow crab seeing a noticeable cut from 9.3 million pounds to 5.1 million pounds, Angry Crab Shack was able to keep menu prices flat.  In fact, our seafood boil prices have remained flat over the past eighteen months. When we evaluate our menu pricing, we analyze every item including its frequency of purchase.  This allows us to provide an overall menu with great value to our guests. For example, if the cost of a certain menu item increases, it does not necessarily result in a higher price for that menu item.  We may find another item on our menu that is priced below market and decide an increase on that item would have the same result as raising the price of the menu item whose cost did increase.  There’s a lot of thought and planning going into it, whether it’s forecasting or locking in prices well in advance, which minimizes outside  effects of changes in the market.  We remain proactive with our loyal suppliers to stay ahead of the market.  We might end up paying a little higher price for snow and king crab six months down the road, but it is worth it knowing Angry Crab Shack and our franchise partners will not be affected by any market conditions that result in price volatility. This ensures that our pricing fundamentals remain throughout the duration of current menu. 

    5. How do customers typically respond when a favorite seafood item becomes more expensive or unavailable? Have you found effective ways to encourage guests to try different crab varieties or other menu items without compromising their expectations? 

    Luckily, we have not had to worry about our guests experiencing price shock.  When Angry Crab Shack did have an increase in seafood pricing, we maintained value by creating custom boils that were value priced. We also implemented a lunch menu where our guests could order  their favorite seafood items at reduced prices.  This includes a ½ pound shrimp boil with corn, potato, and a drink for $10 and our most popular lunch menu item; the shrimp and crab combo for $20 reduced from a normal price of $35 for a 43 percent discount. 

     6. What makes managing food costs and inventory particularly challenging for a multi-unit seafood concept compared with a traditional casual-dining chain? How do you help franchisees navigate fluctuations in pricing and supply without sacrificing profitability? 

     For a multi-unit concept which operates 26 locations in the U.S. and 2 in the United Kingdom, we are always evaluating market conditions during the purchasing process. When negotiating with suppliers, Angry Crab Shack must decide how far in advance we want to lock in seafood prices. While we want to take advantage of a decrease in seafood pricing, we also need to be certain that the company is insulated from market volatility that could spike prices or reduce supply.  Another challenge is operating locations in different states and markets. We need to ensure success not only for our own locations but that of our franchise partners as well.  For example, we recently changed our supplier of shrimp. Though the change slightly increased prices in Arizona, the price decreased for all our franchise partners outside of Arizona.  There is also an understanding that market pricing for seafood is not the same in every market.  We work with our franchise partners in pricing out their menu to ensure they are profitable while still providing the value our brand is known for to our guests.     

    7.  Looking ahead to 2027, do you expect seafood supply volatility to become a more permanent challenge for restaurant operators? What changes might Angry Crab Shack need to make to its menu, purchasing strategy, or overall business model to remain competitive? 

    The seafood market is projected to reach almost $194 million in 2027 as seafood remains a healthy option, especially as there is growth for GLP-1 medications which increases consumer demand for lean, high-protein, lower calorie nutrient foods.  Angry Crab Shack will be monitoring any changes in trade policy and any negative effects on supply from weather patterns like El Nino which could drive price volatility.  I believe more seafood operators will look to the Canadian fisheries and the possibility of offering Tanner crab if not already on their menu.  As previously mentioned, Angry Crab Shack knows the pricing of our seafood will not change until late first quarter of 2027.  With the strength of our supplier and distributor relationships we do not think any change will be significant enough to materially affect our profitability based on the current menu.  We will continue to be in constant communication with our seafood suppliers, receiving market updates so we can stay ahead of any potential supply/price issues. 

    Casual Dining, Chain Restaurants, Feature, Angry Crab Shack