Restaurant Group Creates its Own App

When Patrick Lee, owner and operator of the Grafton Group in Massachusetts, and his team of managers first dreamed up a tasting tour that would visit each of the group’s four properties, discussion ...

Darden Restaurants to Roll Out Guest Management Platform

QSR Automations, Inc., an industry leader in kitchen and guest management systems, announced Tuesday that it has partnered with Darden Restaurants for a nationwide roll out of its DineTime guest management platform to more than 1,300 LongHorn Steakhouse and Olive Garden locations over the next year. ...

Multi-Unit Chains Keep a Local Focus

A major issue, Manish Patel, the founder and CEO of location-based digital marketing platform Where 2 Get It, believes, is when some of the nation’s biggest restaurant chains don’t think small. ...

Cashless Financing

John Schmidt knows about opening restaurants. The owner of Seattle-area chains Lunchbox Laboratory and Neighborhood Grills, Schmidt opens a new store about once a year.

IndiCard in Action

They may earn tips, but servers, bartenders, and valets can easily be overlooked in a customer’s dine-out experience.

EMV Explained

Whispers of an EMV migration have circulated in the industry for years, but come Oct.