Ziosk, maker of the world's first ordering, entertainment and pay-at-the table tablet, and Red Robin Gourmet Burgers, announced they have completed the rollout of over 20,000 interactive tabletop tablets to all corporate restaurant locations.
The Ziosk tablet is a 7-inch tablet that is designed to enhance the guest experience by giving Red Robin guests the ability to interactively peruse menu items and specials, play interactive games, and enroll in the Red Robin Royalty loyalty program. Most notably, the Ziosk tablet also provides guests secure and efficient payment at the table when they're ready, and provides real-time feedback on their experience at the end of the meal.
"We are thrilled to have the Ziosk tablet present at all Red Robin corporate locations nationwide, and remain focused on enrolling franchise restaurants so every Red Robin guest can fully enjoy the unique benefits of technology at the table," says Austen Mulinder, CEO of Ziosk. "Through our valued partnership with Red Robin and other casual dining leaders, we look forward to continuing to evolve the casual dining experience for the better, providing guests more control of their hospitality experience."
"Ziosk offers several advantages to Red Robin guests, and we're thrilled with the positive feedback from those who have engaged with the tabletop tablets," adds Denny Marie Post, executive vice president and chief concept officer. "We are even more excited about how Ziosk is helping improve guest-server engagement and overall restaurant experiences, and look forward to fully tapping into the potential the technology can bring to our Red Robin Royalty program."
Commanding 95 percent market share in the deployed tabletop tablet space, Ziosk tablets serve more than 30 million guests each month in more than 2,500 restaurants across all 50 states. By the year's end, Ziosk will have fully deployed its newest contracts, totaling over 150,000 new Ziosk tablets interacting with more than 50 million guests per month, and demonstrating Ziosk's continued momentum in the restaurant industry.