Harbortouch, a national supplier of touch-screen point-of-sale (POS) systems, has unveiled Harbortouch Tableside, a new tableside ordering service using Apple iPads.
Harbortouch Tableside is an add-on solution that integrates seamlessly with the company’s existing POS systems.
Harbortouch Tableside enables restaurant servers to input customer orders directly from the table via an Apple iPad. A dedicated iPad app mirrors the interface of the actual POS software.
The app is integrated with the existing POS system to automatically sync with the restaurant’s existing menu. When orders are entered into the iPad, they are relayed directly to the kitchen or bar for a dramatic increase in efficiency.
Other key benefits include the following:
- Increased speed of service for a better customer experience
- Quicker table turns, which produce additional revenue
- The elimination of redundancies associated with hand-writing orders
- More accurate ordering
“The operational efficiencies gained with touch-screen POS systems are undeniable,” says Harbortouch CEO Jared Isaacman. “However, even the most advanced POS systems still require servers to use a pen and paper to take the order. They must then walk to a POS station to actually input the order. With Harbortouch Tableside, restaurants can eliminate this redundancy and greatly enhance the substantial efficiency gains offered by a POS system.”
Tableside doesn’t require any additional equipment for the merchant, and he will receive a 30-day free trial of the service. After the trial period, merchants will pay $19.99 per month for the first iPad and $14.99 for each additional iPad.
To get started, Harbortouch merchants can download the app from the iOS App Store on their iPad. Once they login, the iPad will automatically connect and sync to their Harbortouch POS system. There is no paperwork or contracts; the merchant can cancel or change the number of iPads at any time.