Company will build out infrastructure in response to restaurant industry demands.

7shifts, which is working to transform scheduling, communication, and labor-cost control for more than 1 million restaurants in North America, announced on Aug. 31 that it has secured US$3.5 million in funding from Tandem Capital and existing investor Relay Ventures. The investment, which brings the total funding to US$4.5 million, will be used to build out infrastructure in response to increasing demand from restaurateurs that want scheduling solutions that enable them to more effectively manage their staff.

The 7shifts platform reduces the time spent on scheduling by 80 percent and labor costs by up to 3 percent. This is achieved by automating employee scheduling, helping them easily manage their work hours, and through detailed analytics driving employee engagement and communication. 7shifts replaces last-minute phone calls and shift swaps with a dynamic, mobile-first solution, also accessible via desktop, that requires no training to use. In addition to its value to restaurant managers, 7shifts also gives workers more control and visibility into their scheduling and provides them with a digital record akin to a résumé to use for career advancement.

With the majority of its usage coming from mobile, 7shifts has gone from scheduling 1 million shifts per month 6 months ago, to now scheduling over 2 million shifts per month for more than 150,000 restaurant workers across North America, Europe, the Middle East, and Australia.

“7shifts delivers more than just a highly effective, time-saving scheduling solution for restaurants to manage their staffs,” says Tandem Capital partner David Wagonfeld, who was part of a group that owned over 40 Jamba Juice locations. “The platform also helps managers better connect and coordinate their employees and gives workers a performance indicator for future job prospects. On top of that, any restaurant operator that signs up for the platform is up and running in minutes.”

Founded in 2013 in Saskatoon, Canada, 7shifts was borne out of the desire of founder and CEO Jordan Boesch to help his family’s Quiznos franchise when he was in high school. Boesch taught himself to code and developed an app that over the years evolved into the 7shifts platform. 

“We’ve intentionally focused on restaurants since the beginning, on solving problems that go beyond just addressing the pains of the hourly worker,” Boesch says. “By taking what we’ve witnessed around restaurant employees and managers, we’ve been able to fulfill our mission of empowering those working in the food service industry while helping operators better manage and reduce labor costs.”

One of the largest workforces in the U.S. is restaurant employees, who make up more than 10 percent of the country’s overall labor force. Until now, scheduling of these employees has not kept pace with technology developments. 7shifts provides a solution that finally addresses these fundamental workforce issues, preventing the loss of revenue from missed shifts, improving communication and efficiency, and even helping to reduce unnecessary overtime.

“We wanted to support our cafe managers with an easy scheduling system and get ROI with reduced labor costs,” says Jacob Chaney, district manager of Panera Texas. “7shifts has helped our businesses run better with automated scheduling tools, reduced our labor costs and empowered our head office with the data and oversight we need to support our stores.”

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