How Eggs Up Grill is exceeding their customers' expectations for quality

The quality of a restaurant’s ingredients is one of the most critical factors contributing to its success. Consumers are more aware than ever before about what goes into their meals—they want to know their food is good for them and fresh with no preservatives, artificial colors, or flavors.

It’s all about transparency, and today’s consumers are more selective than ever. In fact, 75 percent of consumers are willing to pay more for food or drink products made with ingredients they recognize and trust, according to The Fermentation Association. By prioritizing what people care about, restaurants can attract a loyal customer base and differentiate themselves from the competition. 

Recently recognized as FSR magazine’s 2022 Breakout Brand of the Year, Spartanburg, South Carolina-based Eggs Up Grill focuses on bringing its customers approachable breakfast and lunch fare. “What matters to me is that the food we spend so much time working on matches our commitment to quality and ultimately our commitment to our guest,” says Dustin Ellis, director of product development at Eggs Up Grill. 

Eggs Up Grill has partnered with Stouffer’s, a long-standing brand committed to using the best ingredients in their products. “Quality is something we take very seriously at Eggs Up Grill,” says Ellis. “Stouffer’s was the only one that reached our standard.” 

Stouffer’s products are crafted from real ingredients. “Customers will enjoy the visual appeal and a scratch-made taste, proving Stouffer’s quality is only possible with Stouffer’s.”

Customers will particularly recognize quality ingredients in their takeout orders. The National Restaurant Association states that 60 percent of American consumers order takeout or delivery at least once a week, 31 percent use third-party food delivery services at least twice a week, and online ordering is growing 300 percent faster than in-house dining. To keep up with takeout demand, restaurants should use ingredients that ensure the food retains excellent flavor and texture throughout the delivery process. If flavors and textures become compromised during transport, an unsatisfied customer will be less likely to order again from the restaurant. Stouffer’s food has extended hold times with simplified prep, enabling orders to be ready quickly and retain quality and freshness until the customer is ready to eat. Having a reliable take-out menu will build customer loyalty and drive repeat business, which is essential for any restaurant’s success. 

Eggs Up Grill’s menu features Stouffer’s White Cheddar Mac and Cheese. “It has a great flavor, and that’s where this whole thing starts. The taste has that incredible cheesiness that you expect from mac and cheese. With plenty of sauce, it holds well and is great for dining, take-out, or delivery,” says Ellis. It is made with high-quality ingredients, such as white New York sharp cheddar aged for nine months and al dente cavatappi pasta. The dish meets the standards of today’s consumers, containing no preservatives, artificial colors, or flavors.

Visit Stouffer’s website or watch Ellis’s full testimonial on Stouffer’s White Cheddar Mac & Cheese.

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