The company that made its name by streamlining restaurant order and delivery has introduced a new platform, Expo by Olo, which consolidates orders from direct and third-party channels into a single system. Not only does Expo pull from a variety of delivery providers, but it also works across all devices and operating systems. “Our restaurants using Expo are thrilled to have the information and tools they need at their fingertips,” says Josi Rodriguez, marketing manager at Earl Enterprises, which owns Bertucci’s. “We saw an immediate improvement in how orders are executed to save our team members time and energy.” olo.com
Upserve’s newest POS, Upserve Tableside Mobile POS, takes tableside ordering and payment to the next level. Bringing together leading POS technology and workforce tools all in a single, reliable platform, these 5-inch screens are easy to carry and provide updated menu details in real time. Waitstaff can fire off orders right from the table and take all payments tableside. upserve.com
The Lifestyle Menu Review from MenuTrinfo can help operators solve the specialty diet dilemma. Culinary nutritionists work with the restaurant to develop dishes that check the boxes for paleo, keto, vegan, Whole30, and other diets. “Our guests have been very pleased to see an entire separate menu full of items that are Fit-For-You,” says Bryan Yeal, regional director of culinary operations of Not Your Average Joe’s, which has a special menu full of diet-friendly options. menutrinfo.com/paleo-keto-vegan
Capturing guest sentiment has long proved a tricky endeavor, even in the digital age. Enter Yumpingo with a one-minute survey at the point-of-purchase that receives feedback from two-thirds of customers. “Yumpingo’s platform taps into the silent majority of our guests, giving the entire TGI Fridays team complete certainty of how to optimize customer satisfaction with our people and our product,” says chief experience officer Sherif Mityas. yumpingo.com
Who doesn’t want an efficient, lucrative restaurant? The ConnectSmart Kitchen Display System from QSR Automations can help you achieve just that with automation, POS integrations, and access to data that can help your team work smarter. The system pinpoints operational bottlenecks and reads kitchen bandwidth before times of peak traffic. Automated routing features eliminate extra labor and miscommunications—all leading to a streamlined back of house. qsrautomations.com
Wilson Electronics has launched the WilsonPro Enterprise 1300/1300R and WilsonPro Enterprise 4300/4300R family of cellular amplifiers. Both mark the industry’s first foray into Multi-Tower Targeting Technology, using an outdoor-antenna-port configuration to receive cellular signals from multiple cell towers. They are also integrated with WilsonPro Cloud so users can remotely manage their cellular amplifiers and receive real-time updates. wilsonelectronics.com
Proper food handling is vital for any restaurant, especially when taking food allergies and other medical conditions into consideration. According to a recent study published in the Journal of the American Medical Association, more than one in 10 adults in the U.S. has a food allergy. Still, training staff in food-safety procedures can be costly, especially for smaller, independent restaurants. Through MenuTrinfo’s AllerTrain Online Master Trainer Course, foodservice workers can obtain the knowledge and skills to become certified master trainers, who in turn can teach their restaurant colleagues and other industry professionals.
Based on the National Restaurant Association’s Train the Trainer program, the Online Master Trainer Course is composed of recorded webinars so students can work at their own pace. AllerTrain experts are also available by phone or email to answer questions and provide support.
With labor costs and turnover rates only getting higher, there’s no better time to invest in a reliable, efficient workforce management system. Harri Workforce OS is just that, offering operators a global technology platform with more than 30 modules that provide solutions for everything from sourcing talent to employer branding to scheduling, time clocks, and team attendance. In conjunction with the OS platform, Harri has additional tools to handle training, scheduling, and communication. harri.com
