Popmenu is the all-in-one restaurant marketing platform that allows restaurant owners to build an online presence without ongoing fees. Operators can easily update or feature items, as well as guest reviews, likes, and shares on their own website. In March 2020, a new iteration of Popmenu extended its services to include commission-free online ordering. Get.PopMenu.com
GeoAwareness pairs customers’ real-time location with their order to provide an accurate time of arrival. Once customers travel across geofencing borders, their orders are upgraded to the corresponding drive-time group. When they are within two minutes of the store, a visual cue alerts the staff so the order is ready and can be delivered curbside, upon arrival. Woolpert.com
The bring-your-own-device approach behind SevenRooms Contactless Order & Pay helps operators eliminate the use of physical menus, credit cards, and cash by creating an all-in-one digital solution for viewing a menu, ordering, and paying the bill. It can be accessed by scanning a QR code, utilizing near-field communication, or visiting a URL on any mobile device. SevenRooms.com
As part of an end-to-end supply chain visibility platform, ArrowStream’s Inventory Visibility pinpoints inventory issues and immediately alerts teams to prevent product shortages. Data analysis and customized reporting provide actionable insights into customer demand shifts, lead times, or financial exposure to use as part of a long-term supply chain strategy. info.Arrowstream.com
OhWaiter’s new platform lets restaurants engage customers through text message alerts. Without needing to download an app, guests can use their phone (via QR code) to text dining requests to the number assigned to each restaurant, and then place an order, make a request, and pay. When the message reaches the restaurant, any staff member can fulfill the request. Restaurants are provided with up to two tablets per location. OhWaiter.com
Leanpath Go introduces a unique “each”-based tracking interface that lets operators measure food waste by item rather than by weight. Because it doesn’t require a scale, Leanpath Go can be taken almost anywhere. The data captured on Leanpath Go is immediately uploaded to a cloud-based analytics platform to identify high-waste areas and prevention opportunities. Leanpath.com
Punchh’s latest development, Merlin, leverages AI technology; restaurants can use Merlin’s campaign management tools to deploy campaigns based on data insights and drive long-term customer engagement and loyalty. Through AI and machine learning, Merlin separates customers into segments based on more than 80 criteria, including frequency of visits, time elapsed since last visit, and predictive spending behavior. Punchh.com
