Givex Corp., a cloud-based global customer engagement and business insights platform, announced the launch of GivexEngageAI, an artificial intelligence (AI) platform that enhances customer relationships through data-driven profiles and highly targeted engagement campaigns. GivexEngageAI builds detailed, 360-degree customer profiles based on guests’ interactions with a business, such as loyalty accounts, average purchase amounts, transactional information, […]

Square announced several new platform integrations for food and beverage (F&B) businesses that include SevenRooms, Restaurant365, and Popmenu, among others, and revealed new partnerships with Performance Foodservice and a number of state restaurant associations. The company also launched new machine learning-powered app recommendations to improve how sellers discover connected products, and revealed new growth metrics […]

Paytronix, the leader in guest engagement for restaurants and convenience stores, announced that Legal Sea Foods, the iconic New England-based restaurant brand, increased membership in its Legal Net Rewards program by 60 percent via a two-week limited time offer (LTO) enrollment campaign. Powered by Paytronix, the two-for-one lobster roll promotion enabled both new and existing members to redeem […]

Major League Baseball, in collaboration with Virtual Dining Concepts (VDC), officially launched Ballpark Bites presented by Mastercard, a new ballpark-inspired menu available on food delivery apps across the U.S. Developed for anyone to enjoy the familiar flavors of a ballpark from the comforts of their home or office, Ballpark Bites can be ordered in nearly […]

Restaurant365, a leading all-in-one restaurant enterprise management platform, finalized the acquisition of ExpandShare, a proprietary learning management system specifically built for restaurants to deliver and track engaging, impactful training content quickly and easily across platforms. “Guest satisfaction is paramount to restaurant success, and the main driver for both is capable employees who carry a strong […]

Dine Brands Global, Inc., the parent company of Applebee’s Neighborhood Grill + Bar, IHOP and Fuzzy’s Taco Shop restaurants, announced today that it has reached an important milestone in its implementation journey updating 1,500 U.S. IHOP restaurants to TRAY POS systems. The brand is nearing the end of a roughly two-year migration initiative which set […]

BrewLogix, named one of Fast Company’s Most Innovative Companies of 2024, announced the launch of its latest product in its interconnected ecosystem: BrewMenu. BrewMenu is an easy-to-use cloud-based software system that gives bar, restaurant and hospitality menu designers access to the largest curated database of craft beverage information in the world. Operators can effortlessly showcase […]

ParTech, Inc. (PAR), a global restaurant technology company providing unified commerce solutions for enterprise restaurants, announces that the renowned American restaurant franchise, Beef ‘O’ Brady’s, has selected PAR MENU and PAR Punchh for its innovative omnichannel ordering and loyalty platforms. This marks a new chapter as Beef ‘O’ Brady’s returns to PAR’s ecosystem, harnessing the advanced capabilities of both solutions. […]

HME Hospitality and Specialty Communications announced the release of Text & Connect, a powerful new NEXEO | HDX feature used to send  real-time, personalized, text-to-speech alerts to select restaurant teams and stores via the NEXEO headset. Text & Connect revolutionizes store operations by enabling restaurant leaders to build  employee engagement, recognize outstanding performance, and deliver consistent  […]

Stravito, the enterprise insights platform democratizing access to market research in the world’s largest food and beverage organizations, is making a major leap forward in its generative AI journey. Today the company unveils Stravito Assistant, a trusted insights companion that helps users find answers faster, ask better questions, and immediately leverage a wealth of insights […]

For the 14th consecutive year, Distinguished Restaurants of North America (DiRōNa) has recognized III Forks as exemplifying the “Best of the American Steakhouse.” A restaurant displaying the DiRōNa Achievement of Distinction in Dining Award has earned one of the most respected awards in the dining and hospitality communities. “III Forks Steakhouse embodies the Best of […]

First launching Blackbird in Chicago’s West Loop in 1997, One Off Hospitality has spent the past 26 years growing its empire into a collection of the Midwest’s most beloved hospitality institutions including avec, Big Star, The Violet Hour, The Publican, Publican Quality Meats, Publican Quality Bread, Bar avec and Dove’s Luncheonette. With nine James Beard […]

SageNet, a Tulsa-based managed network, digital experience, and cybersecurity services provider, congratulates Courtney Radke, its Vice President of Innovation, Network & Security, on his Restaurant Technology Network (RTN) “Industry Champion Award.” The Restaurant Technology Network (RTN) announced the inaugural winners of the Industry Champion Award at the MURTEC industry conference held in Las Vegas, Nevada, […]

GRUBBRR announced that Parrish Chapman joined the company as Chief Revenue Officer. In this role, he is responsible for leading the company’s sales strategy. Chapman brings a wealth of technology enterprise sales leadership to GRUBBRR. He was most recently the Senior Director of Enterprise Retail Sales at Samsung Electronics America, where he led a sales team […]

Friendly’s Restaurants Franchising, the iconic family diner and ice cream shop known for its delicious sundaes and burgers, announced its partnership with Ovation as their guest feedback platform. With a goal to better measure and act on the guest experience, Friendly’s has leveraged Ovation’s real-time chat, short surveys, long surveys, powerful reporting, and AI-powered recovery […]

Paying at First Watch is now a “snap” thanks to new pay-at-the-table technology. The award-winning Daytime Dining concept partnered with Up ‘n go to unveil pay-at-the-table technology in its more than 420 corporate-owned restaurant locations. “Everything we do is through the lens of bettering the in-restaurant experience for both our customers and our teams – and Up […]

Flybuy by Radius Networks, a leader in innovative restaurant technology solutions, today unveiled Flybuy Connect, an AI-driven capacity management solution. Flybuy Connect integrates restaurant and customer insights to accurately predict promise times, effectively eliminating wait times and delivering better customer experiences that build brand loyalty. American consumers spend an astonishing 37 billion hours annually waiting in queues. Not only […]

OneDine, a leading provider of innovative dining technology solutions, is proud to announce that it has been recognized as the Vendor Partner of the Year by Dave & Buster’s, the ultimate entertainment, sports watching and restaurant destination for families and friends.  Dave & Buster’s awards Vendor Partner of the Year to the company that has […]