Leader Insights

Johnny Rockets Grows Up

The iconic Americana chain, known for its dancing staff, old-school ambiance, and juicy hamburgers and hand-dipped shakes, turned 25 on this week.

Selective Staffing at III Forks Steakhouse

Tommy Nevill interviewed 3,000 people for 50 available positions before III Forks Prime Steakhouse opened in Hallandale, Florida, in February 2010 but it was worth the work: 70 percent of employees ...

LIVE: Purpose, Value Help Nick's to 25% Turnover

Nick Sarillo, owner of Crystal Lake, Illinois–based Nick’s Pizza & Pub, told Food News Media at the 2011 NRA Show in Chicago that an intense commitment to brand culture and values among his wor ...

Nick Kokonas’ Next Big Thing

It is customary to buy tickets in advance for the opera, theater and sporting events. Now one Chicago restaurant is following suit by requiring its customers to prepay.