Sonny’s BBQ CEO: What We Learned from 2020, and Why it Matters
Within the hospitality industry, many are relieved and thankful to turn the page to 2021.
Leader Insights
How to Navigate Localized Marketing Through COVID-19
Since the beginning of the COVID-19 pandemic, the National Restaurant Association estimates that U.S.
For Denny’s, Diversity is About More than Checking Boxes
In a career spanning more than 25 years, April Kelly-Drummond has watched Denny’s implement major changes in the areas of diversity and equity.
15 Messages of Hope from Restaurant Leaders
Chefs, restaurateurs, and other industry leaders share their thoughts, words of wisdom, and hopes for 2021.
8 Restaurant Experts Predict 2021 Trends
What can we expect following a year unlike any other for restaurants?
Jon Taffer’s 4-Point Plan to Save the Restaurant Industry
For the past nine months, restaurants—arguably the hardest-hit industry during the pandemic—have pleaded with Congress to provide assistance.
After Sales Dropped 86 Percent Overnight, How One Restaurateur Adapted to Survive
James J. King treated COVID-19 as a catalyst to reinvent his restaurant group, Titan Hospitality.
Making it Through the Winter, from the Perspective of a Restaurant Owner
In fall, the National Restaurant Association reported that nearly one in six restaurants (representing nearly
How Can Restaurants Reach Guests During a Pandemic? Start with Review Sites
In early October, Tripadvisor launched a Menu Connect feature that enabled restaurants to publish, update, and mange menu and business information across a network of sites. Why was this so vital? ...
Inspired by COVID Challenges, Shari’s Revamps Behind the Scenes
For restaurants, the responses to COVID-19 have centered almost entirely around consumer-facing services like curbside pickup, repurposed parking lots, and contactless payment systems. ...
