When implemented correctly, brand culture—a brand’s set of values or mission—has the power to attract loyal customers and top-notch staff while simultaneously creating a powerful, positive, and uni ...
Labor and Employee Management
As Texas Roadhouse grappled with rising labor costs, the brand stressed balance. The message was straightforward, but it wasn’t simple.
There are two ways to look at any pain point, and that’s the case with Darden and labor.
Glory Days Grill announced an award received at the Virginia Restaurant, Lodging & Travel Association’s (VRLTA) 2019 Ordinary Awards Dinner on October 10, 2019.
Southern Californian restaurant professionals will be “teachers for a day” on October 22.
Buffalo Wings & Rings, a Cincinnati-based elevated sports restaurant franchise with more than 80 locations across the globe, is actively seeking a chief development officer to help spearhead th ...
California Pizza Kitchen is relying on employee retention and menu innovation to stay ahead.
In 2014 we started franchising the Lost Cajun. Fast forward to 2017, and we have 15 restaurants. Growth had been steady—about one or two a year—but in 2018, we opened 10 stores.
In 2019, it’s all too easy for restaurant operators to find themselves in a hiring and training crisis.
Black Bear Diner announced October 2 the appointment of Steve Sparks as its new chief financial officer, a move that will continue to strengthen the growing chain’s executive leadership team. ...