Labor and Employee Management

The day-to-day grind of the restaurant industry tends to crack the crystal ball. For example, a decade ago, off-premises represented roughly 15 percent of barbecue chain Famous Dave’s total sales. ...

Former Krystal chief executive officer Paul Macaluso is taking the reins at Another Broken Egg Café, a 68-unit breakfast brand well entrenched in one of the fastest-growing sectors of full service. ...

Labor shortages, rising wages, and mounting overhead costs are pushing the restaurant industry to think broader than the bare minimum.

When it opened last year, the Lynchburg, Virginia, location of East Coast Wings + Grill launched with a charity day instead of a grand opening.

When implemented correctly, brand culture—a brand’s set of values or mission—has the power to attract loyal customers and top-notch staff while simultaneously creating a powerful, positive, and uni ...

As Texas Roadhouse grappled with rising labor costs, the brand stressed balance. The message was straightforward, but it wasn’t simple.

There are two ways to look at any pain point, and that’s the case with Darden and labor.