May 2012

Restaurant Revivals

What’s InsideRecognize change is neededAssess relevance with consumers and the competition

A Very Public Affair

The National Restaurant Association’s 26th annual Public Affairs Conference had all the elements of an award-winning movie: drama, tears, and large doses of inspiration.

Madame Chairman

As Roz Mallet treads the halls of Congress before meeting with legislators about important restaurant-industry issues, she’s on the phone, discussing a separate, vital matter with her business part ...