January 2012

1. Aligning people to business objectives.

1. Target your immediate demographics. The business is there already.

Staff training, careful hiring, and mystery shoppers have been the most essential investment that Nancy Batista-Caswell has made.

1.

Herman Cain, former CEO of Godfather’s Pizza, radio talk-show host, professional speaker and former president of the National Restaurant Association, has ended his run for the White House.

The pendulum continues to swing. The consumer preference toward balanced wines is growing as a result of the urging from the sommelier community.

1. Give chefs autonomy