TableSafe, Inc., a leading innovator of pay-at-the-table technology designed for the hospitality industry and a Gold level member of Oracle PartnerNetwork, announced their pay-at-the-table solution for the MICROS Simphony Point of Sale platform. Combined, the technologies deliver a robust restaurant management and payment platform that provides maximum operational efficiencies while delivering a frictionless guest payment experience.
TableSafe’s platform is designed to be left at the table at the end of the meal. The interface is easy to use and allows the guest to complete the entire payment process in 60 seconds or less, without the server’s involvement. TableSafe’s technology integrates directly with the POS, allowing the check to be reviewed, paid, processed, closed-out, and an email receipt provided away from the POS system. This eliminates the need for the guest and server to transfer paper, pens, or credit cards and maintains a safe environment for the restaurant and its patrons. In addition, TableSafe’s technology removes the friction and frustration caused by long wait times while the server returns to the table with a guest’s card or payment receipt.
“We are working closely with partners to ensure our customers have the technology they need to navigate current conditions and future operating scenarios,” says Chris Adams, vice president of strategy, Oracle Food and Beverage. “TableSafe’s technology helps restaurants and hospitality providers deliver a swift, low-touch experience for diners that can reduce check wait times and increase efficiencies for front of house staff. These efficiency gains are incredibly important as we expect customers will be operating at reduced capacity for some time.”
Restaurants using TableSafe’s payment platform turn tables six to ten minutes faster. The integrated survey during the payment process provides a restaurant with instant feedback on guest satisfaction and buying behaviors. Since the responses are linked to the staff and meal items, the survey data enables continuous process and service improvement. The email receipt option allows restaurant operators to maintain contact with their guests and to nurture patron loyalty.
“Oracle Simphony provides everything a restaurant or hospitality operator needs to run their operation in one comprehensive POS platform,” says Gordon Gardiner, CEO of TableSafe. “Our joint solution integrates the safest, fastest, and most elegant guest payment experience with operational efficiencies and unprecedented customer insights.”