Pizza and delivery restaurant point of sale developer SpeedLine Solutions announced an integration with ConnectSmart Kitchen automation software from QSR Automations.
“SpeedLine has supported kitchen display software and systems from QSR Automations for a number of years,” says SpeedLine marketing manager Jennifer Wiebe. “Many of our restaurant clients rely on these systems to control speed of service and minimize the costs and delays associated with printed tickets in the kitchen.”
With ConnectSmart Kitchen, restaurant operators gain new customization options to control the routing and display of every item and order on each kitchen display, highlighting item and order details with user-defined, colors, fonts, and formatting. The software also adds support for graphical menu cards, and online video training.
The ConnectSmart Kitchen software supports widescreen displays for more viewing space—and the option of using touch screen displays, particularly helpful for an expeditor to bump items on screen and switch between tabs in Spy View to check on any make station.
In-store team members have access to real-time speed of service information for monitoring the status of the kitchen and alerts help them provide proactive service. Restaurant and corporate management can capture and compare critical production and speed metrics to improve operations and guest service.
Guest satisfaction increases with hot food going out hot and fast. Delay routing ensures that items display at the right prep stations in the kitchen based on the cook times for that order. And changes to each item also appear at the expeditor station, providing servers and managers with status updates at a glance.