When two restaurant industry connoisseurs came together to open their own restaurant in Chicago, they knew they needed a reliable technology partner to get them off the ground. NCR Corporation, a global leader in omni-channel solutions, was the obvious choice to help establish their restaurants with great restaurant technology solutions and excellent service. Since opening their first restaurant in 2003, BOKA Restaurant Group Owners, Kevin Boehm and Rob Katz have used the NCR Aloha platform-of-sale (POS) to streamline operations across their growing, top-ranking restaurants and expect to continue their partnership for years to come.
Before coming together to start BOKA, Boehm knew at a young age he was destined to be in the restaurant business. After dropping out of University of Illinois, he saved enough money as a server to open his first restaurant in 1992, while Katz was a finance guru with experience operating multiple bars and nightclubs. When the two decided to open a restaurant together they had the industry experience to know what they needed technologically to make them successful. The obvious choice was NCR’s advanced suite of restaurant technology solutions. BOKA Restaurant Group has been using NCR Aloha since its inception to provide quick service, excellent food and an exceptional dining experience for their customers.
As one of the nation’s top restaurant groups, BOKA places high importance on top-rated chefs and excellent restaurant design. The return on those investments is a massive flow of customer traffic, which is why they need to provide their employees with reliable technology that allows them to be efficient and precise.
“We wouldn’t use any technology other than NCR’s. We rationalize the investment based on the time saved alone. Providing a quick, efficient and customized experience for each of our guests is worth everything in this business,” says BOKA Restaurant Group co-founder Rob Katz.
“The NCR Aloha software brings everything together so that food just flies out of the kitchen in harmony. Servers can communicate with the kitchen in a way that optimizes the dining experience for our guests, allowing us to provide great food and exceptional service,” says BOKA Restaurant Group co-founder Kevin Boehm. “NCR is the best at what they do and we wouldn’t want to work with anyone else.”
“BOKA’s award-winning chefs and employees need reliable and efficient technology to effectively meet their needs, and they can count on NCR’s solutions to deliver,” says Don Zimmerman, general manager at NCR Hospitality. “We are proud to have been their partner from the start, providing the technological solutions that have allowed them to reach the level of success that they have today.”
BOKA Group now includes 13 restaurants in the Chicago area and was a James Beard Foundation Award finalist for Outstanding Restaurateur in 2016. NCR is their exclusive partner for restaurant solutions.