Ledo Pizza is leveraging best-in-class technology to elevate its customer experience by partnering with Bear Robotics – a software development company with the world’s most advanced serving robots for the restaurant and hospitality sector.
The Maryland-based pizza brand is debuting its newest team member – Ledo Bot 9000 – on Thursday, June 2 at its West Springfield restaurant located at 8324 Old Keene Mill Road. The Ledo Bot will help run carry-out orders directly to the counter, allowing Ledo Pizza team members to focus more on creating excellent guest experiences.
“At Ledo Pizza, we’re committed to creating the ultimate guest experience,” says Jamie Beall, President of Ledo Pizza. “With the help of Ledo Bot 9000, our West Springfield team members will have more room to excel in their customer-facing duties. With Ledo Bot running carry-out orders from the kitchen to the counter, there won’t be any barriers between the guest and employee during this repetitive task. We’re excited to leverage this innovative technology and implement it in more of our locations soon.”
At Ledo Pizza, every pizza is rolled to order with fresh handmade dough topped with high-quality ingredients, like its famous thick pepperoni and fresh sausage. The menu also features freshly baked subs, lasagna, spaghetti, jumbo wings, soup, salad and cheesy garlic bread.