JAMCO Interests LLC (JAMCO), a leading restaurant investment portfolio group, today announced the appointment of Carissa DeSantis as their Chief Technology Officer. Ms. DeSantis has more than 15 years of experience as a technology and operational leader for global restaurant organizations. In this capacity, Ms. DeSantis will oversee all enterprise-wide technology and digital efforts across the group’s brand concepts including the Friendly’s and BRIX Brands portfolio (Red Mango, Orange Leaf, Souper Salad, Smoothie Factory and Red Brick Pizza). She will be responsible for integrating innovative new technologies and data analytics capabilities to deliver a dynamic, flexible, and integrated modern IT environment.

Ms. DeSantis was most recently Chief Information Officer at Dickey’s Barbecue Restaurants, Inc., where she led the technology group driving significant growth across all their channels and brands. Prior to that she led all restaurant technology for the global TGI Fridays chain, where she focused on improving and integrating all systems-enabled initiatives for their in-store experiences. 

Ms. DeSantis has also been extensively recognized across the industry including being named one of the Top 50 Women Innovators in the Restaurant Industry, the 2019 Rising Star by Hospitality Technology, a two-time Inspire CIO of the Year finalist and Franchising.com’s Female Fast Riser Award for 2021.

“I look forward to strengthening the technology capabilities across these great brands. I am excited to assume leadership of the technology teams that will elevate Friendly’s and BRIX Brands to the next level in the restaurant industry, as we optimize our platforms, channels, and capabilities,” says Ms. DeSantis. “We are poised to bring technology and innovation to the forefront as we continue to serve all our loyal guests each and every day.”

“As we broaden our business and accelerate our growth through our portfolio brands,” says Sherif Mityas, Operating Partner JAMCO, “Carissa’s expertise and leadership across a broad array of innovative technologies will deliver unique and differentiated experiences for our guests and team members which will be the foundation for all our brands moving forward.” 

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