Quick service restaurant optimization company Dragontail Systems officially launched a unique quality control sensor and camera system for pizza shops and other quick serves worldwide, following a successful pilot and field trial.
Known as the Camera Cut Station Unit (CCSU), it upgrades customer service while reducing labor and food costs, thereby improving a restaurant’s financial performance and client satisfaction with absolutely no interference to a restaurant’s kitchen flow.
The system contains wireless sensors that monitor the temperature of the food in the oven, as well as the fridge and kitchen, and can immediately alert staff to any issues. At the same time, the mounted camera analyses the quality of ingredients to ensure that the correct ingredients have been used in the preparation of a meal.
The CCSU is the first in the world to monitor key elements in a kitchen during the preparation and cooking process to improve the quality and consistency of pizzas and other meals that a restaurant is producing.
In the scenario of a pizza shop, the camera can automatically send a photo of a pizza directly to a customer’s mobile device when the meal is ready, including the temperature and the time it came out of the oven.
The CCSU system uses the most advanced machine learning technology, which improve the system’s diagnostics over time. The system can also be modified upon request for other types of food, such as burgers, tacos, sushi or sandwiches.
Restaurants pay an initial fee of around $1,950 for the camera, and then an ongoing $50 monthly licensing fee.