HotSchedules, a leading provider of workforce and back office solutions for the restaurant and hospitality industries, today announced an integration of its scheduling and labor management solution with Toast, the all-in-one restaurant technology platform and one of the fastest-growing SaaS companies in the U.S. The integration between HotSchedules’ software and Toast’s point of sale solution will provide restaurant managers and above-store leaders with a clear picture of how to optimize schedules based on historical sales data and traffic trends. 

The HotSchedules and Toast integration empowers restaurateurs with real-time data, enabling greater operational efficiency, from staffing to balancing shifts. Toast, together with HotSchedules, enforces employee-specific schedules to prevent early clock-ins, and, helps users save on labor costs.

“Our mission is to empower restaurant managers and their teams to master their operations and prepare and perform in the face of the unpredictable,” says Sean Fitzpatrick, COO and Head of Product Development for HotSchedules. “Integrating Toast with HotSchedules takes all of the time, pain and guess work out of scheduling the right people, in the right place, at the right time so you can deliver a great guest experience while dramatically reducing your labor costs.”

“At Toast, we know restaurateurs face many challenges, especially when it comes to the workforce. The Bureau of Labor Statistics’ Job Openings and Labor Turnover program found the turnover rate in the hospitality sector topped 70 percent in the last year. That’s why we partnered with HotSchedules—to help make the job of staffing and running a restaurant easier,” said Aman Narang, co-founder and president at Toast.  “We are pleased to add HotSchedules to Toast’s best-in-class partner ecosystem, the Toast API Partner Program, which empowers Toast users with the ability to further streamline operations and grow revenue.”

HotSchedules and Toast customer, JT Riley, Director of Operations at Taste of Belgium, adds: “With the integration between HotSchedules and Toast, we have been able to implement better forecasting and labor controls that have allowed us to reduce and control our hourly labor. Before the integration, those decisions were largely made on instinct as opposed to reliable data.”

Lisa Shad, regional manager at Datz Restaurant Group—another HotSchedules and Toast customer—says: “Toast gives incredibly, detailed analytics right down to the very bottom line. Not just that, it’s incredibly user-friendly—and the fact that we were able to have it correspond with our HotSchedules system is a major plus. I don’t think it gets much easier than this.”

HotSchedules’ innovative technology capabilities has led the company to serve over 2 million users in 130,000 locations across 26 countries, serving the restaurant retail and hospitality industries. HotSchedules and Toast each strive to help restaurant providers improve their operational efficiency and improve their bottom line.

Toast Restaurant POS offers advanced functionality to manage the day-to-day operations of the restaurant, including quick menu modifications, real-time enterprise reporting and labor management on an easy-to-use interface. The platform also features revenue-driving tools including physical and digital gift cards, loyalty programs and online ordering.

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