Today, restaurant commerce platform GoTab is announcing the appointment of Deborah Tappan as Director of Hospitality Management. In her new role, Tappan will focus on bringing GoTab’s technology to hotel properties and further expand the cloud-based solution’s presence beyond the restaurant and entertainment industries.
A dedicated hospitality professional since 2003, Tappan has built an impressive career working at notable upscale hotel properties in the Northeast. She started on the front-of-house staff at The Four Seasons and honed her revenue management skills at The Boston Harbor Hotel. She then went on to become Director of Revenue Management at Loews Hotels, Revere Hotel Boston Common and The Colonnade Boston Hotel. Throughout her tenure at the various properties, she gathered first-hand knowledge of the inner workings of hotel operations and identified the many ways technology can improve systems, turn areas into revenue centers and elevate the guest experience.
“I am thrilled to join GoTab and introduce its innovative platform to hotel properties,” says Deborah Tappan, Director of Hospitality Management for GoTab. “There are so many opportunities to modernize systems within the hospitality industry and utilize GoTab’s technology for guest amenity programs, in-room dining, common indoor and outdoor spaces, rooftop bars, etc. The options are endless.”
Originally from Ireland, Tappan has called Boston home for more than 20 years. She has been actively involved in the Boston chapter of the Hospitality Sales and Marketing Association International (HSMAI) and is currently the President-Elect of the Boston Chapter, driving the organization’s educational, knowledge-based initiatives for the hospitality industry. When not at work, she enjoys spending time with her husband and two children, Paul and Emily.