GoTab, a leading restaurant commerce platform, announced an integration with OpenTable, a global leader in restaurant technology, to improve operations for a smoother-running, faster-turning front-of-house.
Connecting OpenTable’s reservation data with checks on the GoTab point-of-sale (POS), the integration empowers restaurants with valuable insights into guest spend, table status and order history to paint a holistic view of the floor and streamline operations from host to management level. With real-time status updates on each table and automated check creation once a meal is completed, the integration enables restaurants to improve turnaround times and maximize throughput. Additionally, instant access to information from guests’ past visits and interactive reports provide visibility into real-time performance, revenue, and more, while allowing operators to provide a more personalized guest experience.
“As every operator knows all too well, the front-of-house has many moving parts. In order for operations to run smoothly, there needs to be clear communication across the floor, and our technology makes that easier than ever before,” says Daryoush Mansouri, Chief Technology Officer at GoTab. “OpenTable easily integrates into the GoTab POS to connect real-time data – such as table status and spend – providing the host and wait staff the information they need to increase turnover and enhance hospitality. We are eager to offer a solution to our mutual restaurant customers to help run their on-premise business better.”
“We’re thrilled to partner with GoTab to deliver a more seamless front-of-house experience for our restaurant customers,” adds Susan Lee, Chief Growth Officer at OpenTable. “As leaders in restaurant tech, we are here to move the industry forward — by bridging the gap between our reservation data and GoTab’s POS data, we’re able to provide restaurants a powerful new view into their guests’ behavior.”
Stone Brewing, the ninth-largest craft brewer in the U.S., is the first operator to leverage the integration to increase efficiency and improve the guest experience at its tap rooms.
“The GoTab and OpenTable integration opens up exciting possibilities for restaurants, providing us with valuable insights into our guests’ spend, helping us manage our tables more effectively and getting real-time notifications when spend thresholds are reached,” says Allison Lawley, Director of Hospitality Operations at Stone Brewing. “With this integration, we can now provide our guests with even better service, making sure their experience at Stone Brewing is unforgettable. We’re excited about the future of this integration and the enhanced experience it brings to our guests.”