Presto has been selected by Denny’s as the exclusive provider of its guest-facing pay-at-table solution. The solution is designed to provide a superior guest experience, real time payments, and a range of operational benefits.
This partnership with Presto will enable Denny’s to offer their guests a powerful, next generation pay-at-table experience. It will also deliver a significant return on investment by generating additional revenue streams, faster table turns, low processing costs, and improved loyalty program enrollments leading to more repeat visits. The Presto tabletop tablets have an intuitive user interface offering other rich guest features such as consumer feedback surveys and loyalty program integration. They have a low profile and space-saving industrial design, which does not intrude upon the dining experience.
Before making this strategic decision, Denny’s conducted a thorough evaluation of Presto through pilot testing. The Presto tabletop tablets proved to be easy to use and were well received by both restaurant staff and guests. Denny’s was also able to identify and measure a variety of tangible benefits generated by Presto. These include improvements in staff efficiency, generation of a robust premium content revenue stream, and a significant increase in guest feedback via Presto’s survey feature.
“We like to empower our operators with solutions that make sense for their business,” says Dave Coltrin, Denny’s Vice President of Guest Experience & Marketing Intelligence. “Presto’s next-generation tabletop tablets present a unique, cost-effective opportunity for our operators to deliver a superior guest experience and streamline in-restaurant operations.”
Presto tabletop tablets are the most secure and support the widest range of pay-at-table options in the industry. They are also a unique platform to offer promotions, upsells, entertainment, and guest surveys – all of which can be refreshed every couple of days. Presto’s pay-at-table experience supports all the latest EMV and mobile payment technologies, including Apple Pay, Android Pay, Samsung Pay, Chip-and-PIN, Chip-and-Signature and PIN-Debit.
“We are excited to be selected by Denny’s as their exclusive pay-at-table technology partner,” adds Rajat Suri, founder and CEO of Presto. “This is a validation of the strong value offered by the Presto platform and Denny’s desire to bring the most innovative technologies to their operators.”
With Presto, Denny’s guests will also benefit from the industry’s highest standard of payment security (that includes full P2PE encryption) and the fact that they can pay at the table without giving up control of their credit or debit card. After payment, receipts can be automatically emailed for signed-in guests, saving paper and maximizing convenience.