Black Bear Diner announced the appointment of Art Kilmer as Chief Operations Officer, replacing Jeff Guido, who retired August 14. This strategic hire underscores the company’s commitment to operational excellence and positions Black Bear Diner for continued expansion.
Kilmer brings over two decades of restaurant industry experience to Black Bear Diner, most recently serving as COO for P.F. Chang’s for six years, where he was responsible for more than 200 domestic restaurants and worked with over 95 international and airport franchises. His experience overseeing operations, supply chain, training and development, culinary innovation, marketing and franchise development brings comprehensive understanding to his current role at Black Bear Diner.
“We’re thrilled to welcome Art Kilmer to the Black Bear Diner family. Art’s extensive experience, his leadership, and his proven track record in driving operational excellence align perfectly with our growth strategy,” said Anita Adams, CEO of Black Bear Diner. “His passion for the restaurant industry and commitment to exceptional guest experiences make him an ideal fit for our team as we continue to expand and serve more communities.”
“I am truly thrilled to join the Black Bear Diner family,” said Kilmer. “The brand’s potential is evident, and I’m impressed by the team’s passion for hospitality. I look forward to collaborating with our talented team and franchisees to build upon Black Bear Diner’s strong foundation. Together, we’ll work to enhance our guest experience, expand our market presence and drive sustainable growth while honoring the unique charm that defines Black Bear Diner.”
With 160 locations across the United States, including its newest additions in Texas, Black Bear Diner maintains its commitment to expansion and serving local communities. Kilmer’s expertise in operations positions the company to enhance its operational efficiencies while preserving the warm, community-oriented atmosphere that guests love.