Los Angeles-based food pre-ordering service Allset announced that they are launching the safety and budget initiatives to support customers and restaurant partners impacted by the coronavirus outbreak.
For customers, Allset is offering a No-Contact Pickup option at participating restaurants. This enables customers to pick up their online orders in dedicated contactless pickup areas at stores, removing the need for direct contact for both parties.
“The new option makes the pickup process more safe and seamless, which we hope will be helpful to everyone on the platform in the coming weeks,” says Stas Matviyenko, Allset’s co-founder and CEO. “ Having a solution like this to allow people to safely pick up will be key as restaurants struggle with decreased in-store visits and since local authorities closed restaurant dine-in operations to fight coronavirus.”
In addition to offering no-contact pickup, Allset is also providing a daily $4 discount starting March 16th to April 1st on all pickup orders placed via its app or online, to offer customers a simple and safe solution to support their favorite local restaurants.
For restaurants, Allset is waiving the commission fee for existing partners that provide a contactless pickup area at their stores.
“Independent restaurants are having so much at stake right now. As their trusted partners, it’s our responsibility to step up and help them in their time of need,” says Stas Matviyenko. “ We are continually monitoring the situation and will be taking new steps to ensure the safety and support of our customers and restaurant partners.”
Allset is launching the initiatives until April 1. The No-Contact Pickup option, which is already available at selected restaurants in all participating cities, will be rolled out throughout the platform.
The initiatives align with the recent release of Healthy Category and Allset Specials, specially created combos of popular lunch eats, making these options more affordable to diners.