Wasserstrom, a leading restaurant supplier and distributor of foodservice supplies and equipment, announced a partnership with Creating Revolutions, creators of cutting-edge mobile technologies for the restaurants and retailers, to distribute Service Pager with Touch & Discover technology.
Service Pager is a customizable system, commercially proven to increase table turnover by an average of 10 minutes, improve workflow, reduce errors, and increase high-profit item sales by 32 percent, as well as bigger server tips. Market analysis of the technology has shown its industry potential, for many hospitality types, such as profit increases of more than 1,200 percent in resort beach and poolside hotels, and 900 percent for sports bars.
One of the inventors of NFC mobile payments, Einar Rosenberg, CEO of Creating Revolutions, created the product. “For 2,000 years the basics of the restaurant industry have not changed and the myth of service quality has dogged servers,” he explains. “While there are good and bad waiters, the lack of secure and smart communication between server and customer has plagued all service quality—until now. Service Pager is elegantly simple to use, but incredibly complex and powerful behind the curtain. We are not removing the human element. We are enhancing it. Servers can reduce their workload significantly.”
Based on 11-patented technologies, the product features next-generation Quantum security and privacy. It is also self-sustaining and requires no infrastructure. Guests merely slide their personal cell phones on a Touch & Discover disc adhered to the table and securely communicate their requests to the server.
“Wasserstrom is excited to partner with Creating Revolutions,” says Brad Wasserstrom, president of The Wasserstrom Company. “Their new Service Pager product is a fantastic innovation bringing better service to the customer, up-selling opportunities to the brand, as well as increased labor efficiency and management tools. We are excited to bring this to market as it is truly revolutionary.”
“The goal of partnering with Wasserstrom is to bring forth truly revolutionary tools to transform the industry,” Rosenberg explains. “With Wasserstrom’s guidance and wisdom, we made a great product that benefits the ecosystem, drives it forward and heralds a new age for the hospitality industry.”
Service Pager comprises three patented technology components:
Touch & Discover Table/Bar Disc, which can be highly personalized and requires no Wi-Fi, Internet access, recharging nor power cord, yet can last up to 10 years.
Notification Device Platform is designed to run on infinite number of possible connected devices. They offer a Notification Watch that can last up to two weeks without a recharge and translate multiple languages to the waiter, making it truly universal.
Employee Smart ID Fob that wirelessly and securely confirms which server reached the customer and how long it took to arrive.
Key features include:
Works on 95 percent of smart phones including most iPhone and Android devices
Secure point-to-point communication and a way to market any brand digitally, even through social media, to an audience that is best positioned for impulse buying.
Can run seamlessly, on every major operating system and most POS terminals
Core hardware technology requires no Wi-Fi or Internet, yet can communicate nearly anywhere
Average setup and go time for a restaurant is 30 minutes with no technical proficiency necessary
ROI is reached with less than 1 percent of customers using it per month.
For more information, visit www.wasserstrom.com.
