The impact of the COVID-19 pandemic on the food and beverage industry has proven the need for restaurants to be able to transform their operations from one of dine-in to that of pickup, curbside and delivery. And moving forward, managing customer capacity for recovering the dine-in experience.
The in-house e-commerce solution from GlobalSpotz provides all the tools necessary for restaurants to navigate through these changes effectively, without complicating daily operations, while maintaining revenue levels and profits.
The delivery vehicle for this new e-commerce solution (to customers) is the white-labeled, mobile-centric progressive web app (PWA) generated for the restaurant during signup and easily linked-to from the restaurant’s existing website. It can also serve as the website for restaurants that need an update to an existing website or currently have no website at all.
The in-house e-commerce management vehicle (for the restaurant) is the account management console, or dashboard, that streamlines order and reservation processing, accelerates growth, increases revenue and enables a business to directly engage their customers and take control of their e-commerce activity.
Being able to communicate directly with customers via in-app messaging and email would have allowed many restaurants to continue offering their services during this pandemic instead of having to put a ‘closed’ sign on their windows and doors.
The GlobalSpotz in-house e-commerce management solution provides ‘on demand’ communications with customers (individually or as a group) as well as transaction-driven communications. Customers immediately know of any changes in the restaurant’s operations and available services.
As our economy begins to open-up and recover from the COVID-19 pandemic, food and beverage establishments will need to manage their location’s customer capacity to adhere to new regulations for social distancing.
The GlobalSpotz in-house e-commerce management solution will allow them to effectively do that using the built-in reservation system so that there is no need to turn customers away at the door because of capacity limitations.
Now, you never have to let another pandemic or catastrophe force you to shut your business down and send your employees home!
With GlobalSpotz you can:
- Streamline e-commerce operations
- Accelerate order and reservation processing
- Manage location customer capacity
- Provide pickup, curbside & delivery
- Communicate directly with your customers
And, in response to the COVID-19 pandemic, GlobalSpotz is offering a full year of subscription services at no cost to food and beverage establishments to help them transform their operations, utilize their staff, sustain their revenue streams and recover from this public health and economic disaster.
We are here to help you be up and running in less than a day with a self-managed, in-house e-commerce solution providing guests with a way to order for pick-up, curbside and delivery.
To learn more, please visit https://globalspotz.com
For more information, please email info@globalspotz.com
