Expert Takes

Managers are always looking for ways to make the process of running a restaurant easier.

The future is unpredictable. The presence of COVID-19 and its variants these last couple of years has certainly shown us that.

As one of the hardest hit sectors, the restaurant industry is slowly working toward recovery from the effects of the pandemic.

We’ve all heard the phrase, “a picture is worth a thousand words,” but does that apply to menu design?

Humans crave connection. We’re hardwired for it. But the fact of the matter is, fostering real, genuine connections is particularly challenging in brand-to-customer relationships.

The chain is taking an unconventional approach to employee appreciation.

I spent the better part of 25 years working for large chain restaurants including well-known names in fast food, coffee, and casual dining.

Restaurants are trying to build back after a huge financial hit due to the pandemic.

As we head into the winter months and the holidays are approaching, restaurants are going to be seeing a winter spike in food delivery orders.

The last 18 months have put the restaurant industry through the wringer, but it’s not only operators feeling the squeeze.