In today’s EMV world, full-service restaurants are looking to technology to improve the customer experience while complying with complex security standards. To help one restaurant chain meet these challenges, Verifone, a world leader in payments and commerce solutions, and Eigen Development Ltd., a leading provider of PCI-validated point-to-point encryption (P2PE) managed payment solutions, have partnered to enable The Keg Steakhouse + Bar  to offer secure pay-at-the-table service.

Creating best-in-class payment experiences for the hospitality industry, Verifone is supporting Eigen with the VX 690 payment terminal, software development kit, and the developer environment needed for the managed payment solution provider to offer a complete EMV and P2PE solution. This integration enables restaurants to provide their customers with three levels of security through the card, the payment terminal, and the encrypted data in the network, in every transaction.

“For more than 20 years, Verifone has been a valued partner in providing secure payment solutions and today, the partnership includes pay-at-the-table service for our restaurant customers across North America,” says Rob Coulthard, general manager, Eigen. “While the overall EMV migration is in progress, the U.S. market is in its early stages for pay-at-the-table, and we see tremendous growth opportunities for this solution in the hospitality vertical.”

“At all of our North American restaurant locations, we are constantly striving to enhance our guest experience,” says Ron Varley, vice president of IT, The Keg. “Pay-at-the-table enables our servers to complete the bill transaction directly with our guests in an efficient manner, leading to better service.  The addition of a PCI-listed P2PE solution with EMV, ensures credit card data is secure, makes PCI compliance easier, and reduces chargebacks.“

“Pay-at-the-table also improves and speeds up customer service by dramatically reducing a server’s trip to the POS to close a transaction,” says Joe Mach, president of North America. “With Eigen as our partner, Verifone offers our restaurant clients and their patrons a checkout experience that is fast, convenient, and more secure.”