Toast Unveils Contactless Suite for Restaurants

Toast, a leading restaurant management platform, unveiled the next generation of its mobile handheld point of sale: Toast Go 2. Along with Toast Order & Pay — a platform that facilitates ordering and paying from the convenience and safety of a guest's own smartphone — Toast Go 2 reduces unnecessary contact and streamlines service. Restaurateurs who use Toast handhelds and Toast Order & Pay are better positioned to increase order volume and check size, enabling them to adapt to the needs of today’s COVID-19 health crisis and prepare for the guest expectations of the future.

“Ever since COVID-19 hit, our customers have been asking for no-contact payment options. With Toast Go 2, we’re taking orders curbside with guests not even getting out of their cars. The order is sent straight to the kitchen, we take payment on the spot, and it’s all completely contactless,” says Jax Bell, GM of Hawaiian Bros. Island Grill in Kansas City, MO.

Toast Go 2 integrates seamlessly with Toast’s restaurant-grade hardware and software. Additionally, the handheld offers contactless checkout with Apple Pay, Google Pay, Samsung Pay, and tap-to-pay; possesses a 24-hour battery life; and, features processing speeds three times faster than its predecessor. Top benefits include:

Faster: ready for use indoors, outdoors, drive-through, or curbside, Toast Go 2 adapts to how waiters serve. With increased efficiency, waitstaff can turn more tables; this means staff members receive higher tips and restaurateurs reduce labor costs while retaining top employees.

Stronger: Toast Go 2 is purpose-built for a busy restaurant environment; it’s drop-proof from up to four feet and IP54-rated for spill and dust resistance.

Safer: contactless payments provide guests and employees with peace of mind during the COVID-19 health crisis and beyond.

As a result of indoor dining restrictions brought on by the COVID-19 health crisis, restaurants of all sizes are under pressure to offer contactless technology and expand dining areas to include patios, sidewalks, and even streets. With Toast Go 2 and Toast Order & Pay, waitstaff spend less time running between tables and the kitchen and more time delivering a great hospitality experience.

“Restaurateurs need technology that helps them quickly adapt — whether it’s pivoting business models, adhering to new regulations, or answering changing guest expectations for safety and convenience,” says Steve Fredette, president and co-founder of Toast. "Toast Go 2 delivers on all fronts: it flexes for delivery and takeout, works for [quick service] and [full service], minimizes interactions through contactless payments, and reduces mistakes to keep revenue up and costs down. When paired together, Toast Go 2 and Toast Order & Pay meet the demands of today’s ever-changing regulations and the diner experience of the future.”

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