IDG's CIO has announced TGI Fridays as a recipient of the 2018 CIO 100 for the 2nd year in a row. The 31st annual award program recognizes organizations around the world that exemplify the highest level of operational and strategic excellence in information technology.
"Every year, we are honored to showcase the technology innovation and business value delivered by our CIO 100 award winners. Each of these companies has achieved notable success in accelerating businesses to the front lines of the digital revolution," says Maryfran Johnson, Executive Director of CIO Programs for CIO Events and the CIO Executive Council. "This year's winners are inspiring examples of how IT leadership, business partnerships and customer engagement can reshape the future."
“We are extremely humbled and honored by this recognition as it’s a true testament of the incredible work and results being driven by an entire team of dedicated and passionate technology/digital professionals,” adds Sherif Mityas, Chief Experience Officer for TGI Fridays. “The team’s work in leading edge technologies, including AI and Machine Learning, has led to significant improvements for our guests and Team Members across the globe. We are especially excited to be recognized as repeat winners, signifying our commitment to ongoing innovation and leadership for the Brand.”
TGI Fridays has continued their focus on Digital and Technology innovation by extending their utilization of Artificial Intelligence (AI) applications to increase guest engagement, improve internal operations and enhance the capabilities of our Restaurant team members to deliver great experiences for our guests both inside and outside our locations. Combined efforts have had a measurable and significant impact on our business results including significant increases in the To-Go business and improvements in overall store profitability. AI is allowing TGI Fridays to create a real differentiation in the marketplace.
Executives from the winning companies will be recognized at The CIO 100 Symposium & Awards Ceremony, to be held Wednesday evening, August 15, at the Terranea Resort in Rancho Palos Verdes.