Square, Inc. today announced a new set of order management integrations for Square for Restaurants, enabling orders from Postmates, DoorDash, and POS integration solution Chowly to appear directly in a restaurant’s point of sale.
Square is opening up its Restaurant POS to offer restaurant owners a combined delivery and point-of-sale experience, ultimately eliminating the use of multiple tablets and the need to manually enter online orders into the point of sale.
Square for Restaurants now streamlines the entire process of accepting off-premises orders, like delivery or takeout requests, and enables restaurants to be even more efficient and productive. Additionally, restaurants will have a simplified look into their in-store, online, and delivery orders all in one unified location.
“Juggling different delivery platforms and managing multiple tablets is a huge pain point for our restaurant sellers, and now we are addressing this problem head-on,” says Alyssa Henry, Seller Lead at Square. “Now all delivery orders, whether via Caviar, Postmates, DoorDash, or platforms integrated through Chowly, can be automatically sent to the point of sale and routed directly to the kitchen, helping sellers reduce labor costs, food waste, and other potential errors that result from manual order entry.”
"With the new Square for Restaurants integrations, now any delivery partner can seamlessly become part of our day-to-day operations,” says Jacob Cohen, Managing Partner and Co-Owner of dell’anima in New York City, NY. “With a click of a button, the ticket is now sent directly to the kitchen, where the back-of-house team can prepare the meal as if it were any other order. And best of all, it allows us to have another source of business with no additional workload on our end."
Square for Restaurants sellers don’t pay any extra fees to unlock direct integrations with Caviar, DoorDash, Postmates, or future partners that may integrate with the platform. For sellers that don’t use Square for Restaurants, these integrations will also be coming soon to Square’s free Point of Sale app.
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