Viableware, innovators of the RAIL payment platform for full-service restaurants, announced that Ethan Stowell’s newest Seattle-based restaurants, Bar Cotto and Rione XIII, have chosen the RAIL payment platform in an effort to increase card security and provide better service for its customers.
“By incorporating the RAIL devices into our service, our wait staff can spend more time attending to guests and less time at the POS,” says restaurant owner Ethan Stowell.
“Additionally, our guests can have the peace of mind that their card information will never be compromised.”
The RAIL payment platform uses a fleet of handheld devices designed to replicate the look and feel of the leather folder that is commonly used to present the bill at full-service restaurants. However, the RAIL can automatically split the bill, calculate the tip, and email a receipt at the touch of a finger. Most importantly, it allows the guest to self-swipe their own card and retain possession of it throughout the entire transaction, mitigating any chance of card information theft.
The RAIL easily integrates with industry leading POS systems—such as the Dinerware POS system that is used at both Bar Cotto and Rione XIII—to securely accept payments at the table.
“Dinerware’s open architecture makes it extremely easy for full-service restaurants to incorporate the RAIL devices into their everyday service,” says Joe Snell, CEO of Viableware. "Bar Cotto and Rione XIII are perfect examples of how quickly the RAIL can be implemented, and how the platform can be used to improve customer service and security.”
“Viableware’s RAIL platform offers restaurant guests security and peace of mind while offering wait staff greater efficiency by eliminating an extra round trip to the table to accept card payments,” says Jeff Riley, CEO of Dinerware. “We’re excited about the interest level some of our customers have shown for this innovative offering.”
Bar Cotto and Rione XXIII represent the latest in a series of restaurants to implement the RAIL payment platform. Last year Viableware announced that select establishments operated by some of the nation’s finest restaurant organizations—including Anthony’s Restaurants, Dickie Brennan & Co., P.F Chang’s, and Restaurants Unlimited—were piloting the RAIL payment platform. This particular implementation with Ethan Stowell Restaurants marks the first time that a major credit card brand is also piloting the technology.