Revel Systems, a feature-rich business platform integrating operations and customer channels driven by the Point of Sale into a single dashboard, announced a partnership with LevelUp to create seamless, unified mobile experiences for customers. This partnership will integrate mobile order-ahead, in-store mobile payments, and loyalty programs for Revel’s restaurant partners.
Revel’s partnership with LevelUp enables restaurants to reach their customers where they are, on their smartphone. By integrating LevelUp’s custom native mobile ordering, loyalty and payment, and exclusive channel distribution capabilities directly with the Revel System POS platform, restaurant owners and operators can deploy an omnichannel approach to serving customers.
“Revel has developed a very strong offering with iPad-based POS systems that enable a user-friendly experience for restaurants and consumers,” says Seann Moriarty, head of partnerships at LevelUp. “By joining LevelUp’s mobile payment, loyalty and ordering solution with Revel System’s POS solution, the mobile experience is taken to the next level for consumers and merchants.”
With this integration, customers who visit restaurants that employ Revel’s POS platform will experience seamless mobile ordering and will receive more targeted rewards and loyalty offerings. Revel’s restaurant partners will benefit from LevelUp’s full suite of customer engagement programs, loyalty offerings, and distribution channel partners like Chase Pay to acquire and retain new customers and increase customer frequency and spend.
“We are constantly looking for new ways to support our restaurant partners, and one of those is offering best-in-breed software solutions,” says Bobby Marhamat, COO at Revel. “LevelUp’s capabilities help our restaurant partners engage their customers with a unique approach to loyalty and convenience through order-ahead.”
Revel customers, like Kung Fu Tea, Shake Smart, Jugofresh, Bluestone Lane, Cupcake Royal and more will now enjoy features such as seamless order-ahead and in-store loyalty programs and a powerful CRM to deliver targeted promotions.
“As a customer of both LevelUp and Revel, this integration allows us to better connect with our customers and helps drive our brand forward in the competitive bubble tea industry,” says Mai Shi, Marketing and PR lead at Kung Fu Tea. “New analytics capabilities provide us a deeper understanding of our customers so we can create customized offers that give them the best experience possible.”
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