The National Restaurant Association launched ServSuccess. The career development offering features three levels of professional certification, online training, and assessments. In the next decade the restaurant industry is expected to add 1.6 million employment opportunities.
“ServSuccess will empower people and businesses to aim for and achieve even higher levels of career success in the foodservice industry,” says Dawn Sweeney, National Restaurant Association President & CEO. “Restaurant employees will be able to use their years of experience to jumpstart their professional advancement by validating their skills and knowledge. For restaurant operators, it provides the training and workforce solutions to grow business and service to their communities.”
- Professional Certifications for Restaurant Professional, Restaurant Supervisor, and Restaurant Manager levels
- Online Learning Suites with content designed to fit into busy restaurant work schedules
- Interactive Study Guides to promote learning and retention using the latest brain science
Employee turnover costs restaurant operators about $2,000 per front-of-house and back-of-house employee and almost $15,000 per manager position, according to research from TDn2K. ServSuccess is a new resource to attract, upskill, and retain talent that can be used by independent operators, multi-unit businesses, large or small brands, and any type of establishment from quick-service to fine dining.
“Talent and experience are a valuable resource the industry can’t afford to lose,” says Sherman L. Brown, Executive Vice President of Training & Certification for the National Restaurant Association. “Better training is better for business, so ServSuccess provides companies with a turn-key, customizable mix of products that build the people who build their business. And for those professionals ready to take their hustle to the next level, ServSuccess is here to serve them.”
In addition to education and certification offerings, ServSuccess will help employees match with open positions in the restaurant industry, assess their career readiness, and chart a path toward achieving their desired career goals.
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