Johnny Rockets' information technology team was recently honored with the Best Enterprise and IT Architecture in Retail and FMCG award as part of the iCMG Architecture Awards of Excellence.
According to a recent survey by the National Restaurant Association, the majority of restaurant operators agree that the use of technology provides a competitive advantage. Whether the technology helps to streamline back-of-the-house operations or improve the guest experience, restaurants are investing time and funds into increasing technology efforts.
To improve the franchise experience, global restaurant franchisor, Johnny Rockets, created its Restaurant Operations Control System (ROCS), a sophisticated technology that streamlines day-to-day business operations for the system.
"Our team is extremely honored to be recognized by iCMG," says Lacy Morris, vice president of IT at Johnny Rockets."The architecture spans across the entire organization and is available to all franchise partners in 28 countries and 32 states. It offers one worldwide system for maintaining business economics and maximizing business efficiency. This technology will improve our franchisee's operations and enhance work flow."
Restaurant Operations Control System Improves Franchise Operations
Johnny Rockets' architecture initiative, spearheaded by Morris, enables the brand's franchise partners to manage a significant portion of their day-to-day business completely online.
ROCS grew from the success of an earlier endeavor, JR Portal, a web-based content management system built upon the Drupal Open Source Framework. Leveraging that framework, ROCS aims to simplify operations and benefit franchise partners' bottom line.
Specifically, ROCS will save on direct labor and cost of sales, offer services such as vendor management and inventory control, and integrate with a variety of service providers, all through a completely responsive, web-based, HTML 5 application.
iCMG Architecture Awards of Excellence are given to companies that have successfully used architecture to achieving business goals. iCMG received 170 entries competing for 21 awards from more than 24 countries for this year.
Johnny Rockets was honored Nov. 18 in Bangalore for Best Enterprise and IT Architecture in the Retail and FMCG category. Johnny Rockets' IT team is part of the brand's Restaurant Support Center, which is fully committed to supporting the franchise system by developing new tools to improve operations and offer an entertaining dining experience for guests.
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