HotSchedules Enjoys Record Year

HotSchedules, provider of the first cloud-based intelligent operating platform for restaurants, today announced record usage numbers among its 2.8 million user community. Every day across 56 countries, over 160,000 locations rely on the HotSchedules platform and suite of workforce and back office solutions to engage with their teams, increase revenue and operate their stores with excellence.

In 2017, HotSchedules’ 33,000 customers managed a record number of labor hours, training courses and certifications while generating billions of dollars in sales that were supported through HotSchedules’ back office solutions and partner integrations. Unique access to a broad range of data allowed the company to deliver actionable insights that helped managers optimize labor, develop their staff, maintain compliance, control food costs and grow their stores’ revenue.

In 2017, HotSchedules customers:

  • Managed 1.8 Billion Labor Hours
  • Delivered 6.8 Million Training Courses
  • Completed and Tracked 1.5 Million Certifications
  • Executed over 6 Billion Back Office Transactions
  • Generated nearly $100 Billion in Sales

“We’re on the tip of the spear of the dynamic changes happening across the restaurant industry; something that’s possible because of the diversity of quick service, fast casual and full-service brands that make up the HotSchedules customer base,” says Mike Arenth, chief executive officer at HotSchedules. “In October 2017, we launched the Clarifi platform. The platform and its modules are going to reduce the complexity of their back office, which is typically fragmented and outdated - and unify restaurants under a single intelligent restaurant operating platform that enables great guest experiences by empowering teams to prepare and perform in the face of the unpredictable.”

Resulting from record adoption and usage, the HotSchedules iOS App ranked as the third most downloaded paid app in the Apple iTunes Store for 2017. The HotSchedules Android App, available in the Google Play Store, has been named winner of the first-ever Appealie Award for Android Apps. HotSchedules’ ongoing commitment to continual innovation was not only exemplified in the Clarifi launch, the company also delivered an enhanced time and attendance module, an updated scheduling interface with a streamlined user experience, as well as tools to help managers and operators navigate complex labor compliance and new predictive scheduling regulations.

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