Full-Service Restaurants Embrace Off-Premises Menu Innovation
How do you recreate an all-you-can-eat king crab and prime burger experience in the home of a quarantining customer?
Consumer Trends
Post-Coronavirus: A Changed Restaurant Customer with New Expectations
COVID-19 might just end up a watershed moment in restaurant technology.
TripAdvisor Study: Restaurants Lead in Recovery
Despite the widespread coronavirus downturn, a multi-month study by global travel platform Tripadvisor hints at early signs of recovery, with the dining sector leading the way.
How Customers Want Restaurants to Respond to the Racial Crisis
Release a statement or not? Let actions speaker louder than words? Take to social? Website? Email? Personal or company-wide?
Everything Restaurants Need to Survive the COVID-19 Crisis
As the industry grapples with the ways business is changing during the COVID-19 crisis, restaurants have had to adapt at a faster pace than ever before.
5 Top Dining-Out Trends for a Post-Pandemic Society
Dining out is changing. It’s a simple reality of coronavirus.
Huddle House CEO: Ghost Kitchens to Rise as Brick and Mortar Fades
A dozen years ago, Michael Abt led more than 1,000 Arby’s restaurants through the Great Recession as senior vice president of operations.
Keeping Track of States Reopening Dine-In Service
Here is a running list of states that have official plans to re-open restaurant dining rooms with restrictions: Alaska (April 24)
Reopening 101 for Restaurants: Divide Customers into Three Main Groups
As states begin to lessen restrictions, restaurants are grappling with their local and individual circumstances to determine a reopening strategy.
When Lockdowns End, Which Restaurant Changes Will Remain?
If there’s one thing we can say about the current state of COVID-19 and restaurants, it’s that many operators are thinking about the future. Some of the sticker shock has worn off.
