Strong demand for restaurants will continue in 2024, but dining experiences may look a little different as operators power through an ongoing staffing shortage and sharpen focus on profitability. Whether dining in person, ordering online, or calling to make a reservation, consumers can expect to interact with smart technologies at more restaurants this year. They […]

In a world riddled with economic uncertainties, the dining industry is undergoing a remarkable transformation, propelled by Gen Z’s insatiable appetite for unique experiences and penchant for affordable, small indulgences.  Gen Z, the largest and most diverse generation with a staggering spending power of $360 billion, craves diversity and personality in their dining experiences. In […]

Inspired by convenience and cost savings, one-third of consumers (32%) plan to order takeout/delivery for Thanksgiving dinner this year while 17% plan to dine in person at a restaurant. Consumers under the age of 35 are the most likely to lean on restaurants with 42% planning to order takeout/delivery for Turkey Day and 20% planning […]

An overabundance of tipping requests is eating into earnings for restaurant workers and other professions that have traditionally relied on tips as their primary source of income. Consumers say they are asked to tip for different services at different establishments at least five times a week, on average. With 60% of consumers reporting that they […]