Consumer Trends

COVID-19 sign on a closed restaurant window.

Four Months Into COVID: More Uncertainty than Ever for Restaurants

As implausible as this might sound, we’ve now spent roughly a third of a full year under COVID-19 conditions.

When Restaurants Go Rogue with COVID Regulations

While the vast majority of restaurants are taking great pains to follow state and local mandates surrounding COVID-19, there exists a small contingency of operators who are flouting those regulatio ...

Consumer Interest in Dining Out is Returning to Pre-Pandemic Levels

With COVID-19 cases rising and states backtracking, the future remains cloudy for restau

Black and white image of the interior of an empty restaurant.

It Will Take Years for the Restaurant Industry to Recover

A lot of correlations are drawn between the Great Recession and COVID-19 in terms of potential recovery. But there are considerable differences. For one, coronavirus is a global crisis. ...

Reopening a Restaurant Can Be Risky Business

For as eager as restaurants may be to reopen or increase their capacities, phasing back into business as usual comes with a whole host of concerns.

Chili's employee cleans a table inside the restaurant.

To Reopen or Not? Restaurants Face a Make-or-Break Moment

Philadelphia’s GLU Hospitality Group opened its fourth nightclub concept, the intimate cocktail lounge Leda & the Swan, a mere six weeks before coronavirus-related bar and dining room shutdown ...

Even restaurants as rooted in the dine-in experience as the Crab Cellar are finding ways to bring their signature items to patrons’ homes.

Full-Service Restaurants Embrace Off-Premises Menu Innovation

How do you recreate an all-you-can-eat king crab and prime burger experience in the home of a quarantining customer?

The exterior of an al fresco dining experience.

Post-Coronavirus: A Changed Restaurant Customer with New Expectations

COVID-19 might just end up a watershed moment in restaurant technology.

TripAdvisor Study: Restaurants Lead in Recovery

Despite the widespread coronavirus downturn, a multi-month study by global travel platform Tripadvisor hints at early signs of recovery, with the dining sector leading the way.