What’s going on with the food program?
The culinary conversation at Dave & Buster’s has progressed for some time now. The issues are defined: Speed of service, kitchen complexity, and quality. In early 2018, the chain took a 20 percent reduction in its menu. Jenkins said another slight reduction is coming in Dave & Buster’s February menu launch.
Additionally, the chain plans to roll out new premium choice steaks prior to the February move, building on the earlier burger and chicken upgrades. It’s also re-crafting and rebranding some of its classics—like the Dave’s Double Cheeseburgers and Parmesan Chicken Alfredo to highlight better quality, Jenkins said. Healthy offerings are also in the pipe, including zucchini-based noodles as a substitute option for pasta dishes.
Beverage wise, Dave & Buster’s is adding fresh juices and a puree system across the chain to further enhance flavor.
“We have seen an uptick in our food quality scores this year, which is encouraging and we believe this combination of improved ingredients as well as better execution is the right recipe,” Jenkins said.
One of the biggest food changes to hit Dave & Buster’s in recent years was the introduction of its fast-casual concept, TNT Tacos. Introduced last quarter conceptually, the unit just launched in a Dallas store last Friday.