Madison Holdings sent a statement to eater Tuesday that said much of the same as the memo. Once more, “unexpected financial and other circumstances,” were to blame for the closures.
The company added: “We have had so much fun along the way while creating deep, lasting friendships with our community. We thank everyone for their years of patronage and wish everyone all the very best.”
Eater went on to share an email from an employee that didn’t offer such a wistful take. “It’s pretty shitty how Madison Holdings treated their employees,” the email from an anonymous, but verified source wrote. The employee said the termination email was sent at 10:45 p.m. Sunday, almost two hours after the restaurants closed. They said the on-duty manager wasn’t aware of the impending closures, either.
Additionally, the employee said Blue C Sushi promoted gift cards throughout December, offering $10 for every $40 spent on cards. They said “thousands of dollars of gift cards” were sold, only to be likely rendered useless following the news. “Just another example of how they don’t care about the customers,” the employee wrote. Eater reached out to Madison Holdings about the gift cards but hadn’t heard back.
The Seattle Times shared another anecdote. Alanis McFly, a busser at Westfield Southcenter mall location, came to work Monday to discover upturned chairs, and “customers tried the door and it was locked … That’s what blew my mind. Everything was fine.”