Maggie Hennessy
Why Full-Service Franchising is Staging a Comeback
The restaurant industry is nothing if not cyclical. Take the casual-dining chain, which dominated the American dining landscape for over half a century.
How Restaurants Can Win Happy Hour in a Modern Age
For many consumers, no two words sound sweeter than happy hour at the end of a long, demoralizing workday.
A Minimum Wage War Brews for Restaurants
Labor shortages, rising wages, and mounting overhead costs are pushing the restaurant industry to think broader than the bare minimum.
Dined There, Bought the T-Shirt: Tapping into the World of Restaurant Merchandise
Brand extensions don’t have to morph into costly, time-consuming forays into retail or food and beverage manufacturing with ambitious ROI goals.
Full-Service Restaurants Find a Place in Busy Food Halls
Even as the trend teeters on saturation in big cities, there’s plenty to suggest that the mighty food hall has staying power.
How to Add Revenue in Your Restaurant’s Spare Time
New York City restaurant Saxon + Parole has tried more than once in its eight years to crack weekday lunch.
The Next Iteration of Family Style
Like much of the world, family-style eating in Italy is a way of life: Loved ones gathered around a hulking roast, heaping plate of pasta or whole grilled fish flanked by simple sides. ...
Casual Dining is Gaining Ground
After years of hemorrhaging customers to counter-service competitors, casual-dining eateries are finding ways to adapt to changing diner expectations—investing in menu upgrades, digital ordering, a ...
