It’s no secret that the COVID-19 pandemic is ushering in a new era for hospitality, and the short and long-term impact of guest behavior is top of mind for every operator.
Driven by the shift to an experience economy, the way Americans choose to dine out has changed dramatically in recent years
When was the last time you encountered a memorable marketing campaign from a restaurant? If you’re having trouble remembering, you’re not alone.
In today’s digital era, online reviews can make or break a business, with 91 percent of 1
This past year was a big one for advancements in restaurant technology.