The restaurant industry is laden with dilemmas just like this one.
It began as a quiet test for Red Robin at a lone unit in Cleveland and three in Colorado Springs. By summer, it spread to roughly 24 restaurants.
Nobody is going to accuse Johnny Rockets of having an identity crisis.
P.F. Chang’s is joining the counter-service ranks, as more and more sit-down chains find themselves doing in recent months.
The headline is a troubling one: December’s same-store sales growth of negative 2.1 percent was the worst result for the restaurant industry in more than two years. Was it surprising, though?
The ability of mainstream brands like Burger King and White Castle to serve plant-based meat to the masses has sent a seismic ripple through the better-burger category.
Count Applebee’s as the next sit-down giant to try its hand at fast casual.
Much has changed since ESPN crowned Walk-On’s the “Best Sports Bar in North America” nearly eight years ago. Heck, it doesn’t even identify as a sports bar anymore. At least not in name.