Restaurant Technology News and Trends

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Emerging trends, proven solutions, and all the news about the best technology products and services in the hospitality industry—written from the perspective of what delivers ROI for full-service restaurants.

 

Educated Urbanites: The New Foodies

An expanding and tasteful demographic is garnering attention from full-service restaurants. Should you target them, too?

Tablets, Online Ordering Increase Check Averages at Olive Garden Tablets, Online Ordering Increase Check Averages at Olive Garden

Over the past year, Darden has been implementing far-reaching improvements for all elements of the Olive Garden business to reignite traffic growth and support margin expansion.  

Upselling with Tablet and Smartphone Ordering Upselling with Tablet and Smartphone Ordering

As tabletop tablets and even smartphone ordering in restaurants climb their way up the adoption cycle, some restaurants and experts have voiced concerns about the lack of opportunity to upsell.

Industry Applauds Apple's Developments in Mobile Pay Industry Applauds Apple's Developments in Mobile Pay

The National Restaurant Association applauded Apple’s development of mobile payments technologies unveiled yesterday as part of the new iPhone 6 and iWatch.

The Basics of Building a Loyalty Program The Basics of Building a Loyalty Program

Loyalty customers are 70 percent more likely to make a repeat visit, according to data, so experts say it's crucial restaurants set up loyalty programs if they want to build a core of happy repeat customers.

Abuelo's Mexican Restaurants Partner with Ziosk Tablets Abuelo's Mexican Restaurants Partner with Ziosk Tablets

Ziosk, maker of the ordering, entertainment, and pay-at-the table tablet, and Abuelo's Mexican Restaurants announced their partnership to bring Ziosk tabletop tablets to all 40 of Abuelo's full-service restaurant locations nationwide. 

Pay-at-the-Table Firm Viableware Rebrands to TableSafe

Viableware, innovators of pay-at-the-table technology designed exclusively for full-service restaurants, today announced that it is changing the company name to TableSafe. 

Groupon Unveils Time-Based Deals for Reservations Groupon Unveils Time-Based Deals for Reservations

Today, Groupon announced a new time-based deals option for all local businesses that accept reservations or take appointments, enabling them to control exactly when customers come into their business.

NetWaiter Offers Integrated Birthday Marketing Feature

NetWaiter, the online ordering service for restaurants, now offers restaurants the ability to send customers a Happy Birthday message with a tailored promotion.NetWaiter automatically triggers the promotion, emailing it to each customer before their birthday.

QSR Automations Adds Online Reservations to DineTime App QSR Automations Adds Online Reservations to DineTime App

QSR Automations announced this week that DineTime, its iPad-based guest management solution, will add online reservations and email marketing to its suite of features. The platform already offers wait list handling, two-way SMS texting, a guest book, and a variety of operational analytics.

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